Arnold and Calverton PCN: primary care network practices and patient survey
Arnold and Calverton PCN is a primary care network of 3 GP practices with 34,267 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England. Its practices have 1,646 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Arnold and Calverton PCN with survey results, the share of patients describing their overall experience as good ranges from 63% at Highcroft Surgery to 86% at The Calverton Practice, with a median of 81% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Stenhouse Medical Centre has the highest share finding it easy to get through by phone (49%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Calverton Practice | 10,663 | 86% | 42% | Outstanding | 2,020 |
| Stenhouse Medical Centre | 12,570 | 81% | 49% | Good | 1,538 |
| Highcroft Surgery | 11,034 | 63% | 34% | Requires improvement | 1,498 |
Results for the network as a whole, from 339 responses, against Nottingham and Nottinghamshire and England.
| Survey question | Arnold and Calverton PCN | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 77% | 74% | 77% |
| Easy to contact by phone | 42% | 52% | 57% |
| Easy to contact via the website | 49% | 51% | 58% |
| Easy to contact via the NHS App | 46% | 50% | 54% |
| Reception team helpful | 81% | 83% | 85% |
| Last contact good | 71% | 69% | 73% |
| Wait for appointment about right | 71% | 67% | 69% |
| Listened to well | 86% | 86% | 87% |
| Treated with care and concern | 84% | 85% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 87% | 89% | 90% |
There are 1,646 registered patients per full-time-equivalent qualified GP in Arnold and Calverton PCN, fewer than England's 2,171 and Nottingham and Nottinghamshire's 2,235. Practices recorded 822 appointments a month per 1,000 patients (England: 510), 74% of them face to face. 51% of appointments took place on the day they were booked (England: 45%).
25% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.1% over the year (England: shrank 1.1%).
| Measure | Arnold and Calverton PCN | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Patients per qualified GP | 1,646 | 2,235 | 2,171 |
| Appointments per 1,000 patients a month | 822 | 566 | 510 |
| Face-to-face appointments | 74% | 64% | 63% |
| Same day as booked | 51% | 45% | 45% |
| Did not attend | 2% | 4% | 4% |
| Patients aged 65 or over | 25% | 19% | 19% |
Relative to England, the register furthest above England's rate at practices in Arnold and Calverton PCN is stroke and tia (2.7% against 1.9%), and the furthest below is osteoporosis (0.6% against 1.2%).
| Condition register | Age group | Arnold and Calverton PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.2% | 15.2% | 5,950 |
| Depression | 18+ yrs | 10.1% | 14.3% | 2,840 |
| Asthma | 6+ yrs | 8.0% | 6.6% | 2,634 |
| Diabetes | 17+ yrs | 7.6% | 7.9% | 2,156 |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% | 1,706 |
| Cancer | All ages | 4.6% | 3.8% | 1,582 |
| Coronary heart disease | All ages | 3.5% | 3.0% | 1,199 |
| Atrial fibrillation | All ages | 3.0% | 2.2% | 1,035 |
| Stroke and TIA | All ages | 2.7% | 1.9% | 926 |
| COPD | All ages | 2.2% | 1.9% | 768 |
| Heart failure | All ages | 1.1% | 1.1% | 397 |
| Dementia | All ages | 1.0% | 0.8% | 334 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 253 |
| Serious mental illness | All ages | 0.9% | 1.0% | 297 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 226 |
| Palliative care | All ages | 0.7% | 0.6% | 251 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 98 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 210 |
| Learning disability | All ages | 0.6% | 0.6% | 192 |
- Arrow Health PCN (5 practices)
- Ashfield North PCN (4 practices)
- Bestwood and Sherwood PCN (8 practices)
- Nottingham City East PCN (7 practices)
- Retford and Villages PCN (5 practices)
- Rosewood PCN (5 practices)
- Rushcliffe PCN (11 practices)
- Synergy Health PCN (3 practices)
Which practices are in Arnold and Calverton PCN?
Highcroft Surgery, Stenhouse Medical Centre and The Calverton Practice.
How do patients rate Arnold and Calverton PCN?
77% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Arnold and Calverton PCN cover?
34,267 registered patients across 3 practices in September 2026.
How many patients per GP does Arnold and Calverton PCN have?
1,646 per full-time-equivalent qualified GP, against 2,171 across England.