Stenhouse Medical Centre, Nottingham: patient reviews and CQC rating
Stenhouse Medical Centre is a GP practice in Nottingham with 12,570 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in August 2022. It has 8.2 full-time-equivalent qualified GPs, or 1,538 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Stenhouse Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 75%, against 69% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 36%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 31st of the 92 practices in Nottingham with 50 or more responses. 49% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (87%). 105 patients answered the survey (response rate 34%).
| Survey question | Stenhouse Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 81% | 74% | 77% |
| Easy to contact by phone | 49% | 52% | 57% |
| Easy to contact via the website | 45% | 51% | 58% |
| Easy to contact via the NHS App | 36% | 50% | 54% |
| Reception team helpful | 84% | 83% | 85% |
| Last contact good | 72% | 69% | 73% |
| Wait for appointment about right | 75% | 67% | 69% |
| Listened to well | 84% | 86% | 87% |
| Treated with care and concern | 82% | 85% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
CQC's overall rating for Stenhouse Medical Centre is Good, published in August 2022. All 5 key questions are rated Good. It held the same rating in the report before (September 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,570 patients were registered at Stenhouse Medical Centre in September 2026, down 2.2% on a year earlier (England: down 1.1%).
26% of its patients are aged 65 or over, against 19% across England. With 8.2 full-time-equivalent qualified GPs, there are 1,538 patients per GP, fewer than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 2.9 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.2 | 11.0 |
| August 2024 | 7.2 | 11.2 |
| August 2025 | 7.2 | 11.7 |
| August 2026 | 8.2 | 13.1 |
From June 2026 to August 2026 the practice recorded 6,568 appointments a month, or 523 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 41% took place on the day they were booked and 13% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Stenhouse Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 523 | 566 | 510 |
| Face to face | 68% | 64% | 63% |
| Same day as booked | 41% | 45% | 45% |
| More than 28 days after booking | 13% | 8% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for stroke or TIA (2.8% against 1.9%), COPD (2.6% against 1.9%) and high blood pressure (20.3% against 15.2%). It has a lower share for osteoporosis (0.4% against 1.2%) and depression (8.5% against 14.3%). The practice's patients live in areas with an average deprivation score of 15.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.8 years for women and 80.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.3% | 15.2% |
| Depression | 18+ yrs | 8.5% | 14.3% |
| Asthma | 6+ yrs | 8.5% | 6.6% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% |
| Cancer | All ages | 4.9% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| COPD | All ages | 2.6% | 1.9% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Dementia | All ages | 1.0% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.8% | 74.9% |
Stenhouse Medical Centre, 66 Furlong Street, Arnold, Nottingham, NG5 7BP. Phone: 0115 967 3777.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Highcroft Surgery | 0.2 km | 63% |
| Daybrook Medical Practice | 0.8 km | 72% |
| Tudor House Medical Practice | 2.1 km | 83% |
| Plains View Surgery | 2.3 km | 93% |
| The Alice Medical Centre | 2.4 km | 79% |
- Highcroft Surgery (63% overall experience good)
- The Calverton Practice (86% overall experience good)
How do patients rate Stenhouse Medical Centre?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Stenhouse Medical Centre as good, against 77% across England. 49% found it easy to get through by phone.
How many patients are registered at Stenhouse Medical Centre?
12,570 patients were registered in September 2026, down 2.2% on a year earlier.
What is Stenhouse Medical Centre's CQC rating?
Good overall, published in August 2022.
How many GPs does Stenhouse Medical Centre have?
8.2 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,538 patients per GP against 2,171 across England.
Are appointments at Stenhouse Medical Centre face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Stenhouse Medical Centre's phone number?
0115 967 3777.