The Alice Medical Centre, Nottingham: patient reviews and CQC rating
The Alice Medical Centre is a GP practice in Nottingham with 4,473 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in July 2016. It has 1.8 full-time-equivalent qualified GPs, or 2,497 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Alice Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 75%, above the England figure of 58%. Its weakest is the share who said their needs were met at their last appointment: 89%, against 90% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 34th of the 92 practices in Nottingham with 50 or more responses. 65% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (73%). 107 patients answered the survey (response rate 17%).
| Survey question | The Alice Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 79% | 74% | 77% |
| Easy to contact by phone | 65% | 52% | 57% |
| Easy to contact via the website | 75% | 51% | 58% |
| Easy to contact via the NHS App | 67% | 50% | 54% |
| Reception team helpful | 89% | 83% | 85% |
| Last contact good | 78% | 69% | 73% |
| Wait for appointment about right | 79% | 67% | 69% |
| Listened to well | 89% | 86% | 87% |
| Treated with care and concern | 87% | 85% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 163 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Alice Medical Centre is Good, published in July 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,473 patients were registered at The Alice Medical Centre in September 2026, almost the same as a year earlier.
11% of its patients are aged 65 or over, against 19% across England. With 1.8 full-time-equivalent qualified GPs, there are 2,497 patients per GP, more than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 0.6 nurses and 1.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.3 | 2.4 |
| August 2024 | 1.3 | 2.4 |
| August 2025 | 1.8 | 2.9 |
| August 2026 | 1.8 | 2.9 |
From June 2026 to August 2026 the practice recorded 1,892 appointments a month, or 423 per 1,000 registered patients (England: 510). 84% were face to face (England: 63%). 37% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
37% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | The Alice Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 423 | 566 | 510 |
| Face to face | 84% | 64% | 63% |
| Same day as booked | 37% | 45% | 45% |
| More than 28 days after booking | 10% | 8% | 5% |
| Did not attend | 7% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.2% against 0.6%) and depression (19.4% against 14.3%). It has a lower share for cancer (2.3% against 3.8%), atrial fibrillation (1.5% against 2.2%) and coronary heart disease (2.1% against 3.0%). The practice's patients live in areas with an average deprivation score of 36.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.1 years for women and 76.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.4% | 14.3% |
| High blood pressure | All ages | 13.5% | 15.2% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| COPD | All ages | 2.4% | 1.9% |
| Cancer | All ages | 2.3% | 3.8% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Atrial fibrillation | All ages | 1.5% | 2.2% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Palliative care | All ages | 1.2% | 0.6% |
| Dementia | All ages | 1.1% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Learning disability | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 57.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.0% | 74.9% |
The Alice Medical Centre, 1 Carnwood Road, Bestwood, Nottingham, NG5 5HW. Phone: 0115 985 7944. Website: www.bestwoodparkmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hucknall Road Medical Centre | 0.7 km | 75% |
| Southglade Medical Practice | 0.9 km | 69% |
| Tudor House Medical Practice | 1.0 km | 83% |
| Daybrook Medical Practice | 1.7 km | 72% |
| Elmswood Surgery | 1.9 km | 79% |
- Elmswood Surgery (79% overall experience good)
- Hucknall Road Medical Centre (75% overall experience good)
- Sherrington Park Medical Practice (89% overall experience good)
- Sherwood Rise Medical Centre (74% overall experience good)
- The Medical Centre (88% overall experience good)
- Tudor House Medical Practice (83% overall experience good)
- Welbeck Surgery (81% overall experience good)
How do patients rate The Alice Medical Centre?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of The Alice Medical Centre as good, against 77% across England. 65% found it easy to get through by phone.
How many patients are registered at The Alice Medical Centre?
4,473 patients were registered in September 2026, down 0.4% on a year earlier.
What is The Alice Medical Centre's CQC rating?
Good overall, published in July 2016.
How many GPs does The Alice Medical Centre have?
1.8 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,497 patients per GP against 2,171 across England.
Are appointments at The Alice Medical Centre face to face?
84% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Alice Medical Centre's phone number?
0115 985 7944.