Hucknall Road Medical Centre, Nottingham: patient reviews and CQC rating
Hucknall Road Medical Centre is a GP practice in Nottingham with 12,829 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 10.7 full-time-equivalent qualified GPs, or 1,202 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Hucknall Road Medical Centre
Its result closest to England is the share who described their overall experience of the practice as good: 75%, against 77% across England. Its weakest is the share who found it easy to get through to the practice by phone: 40%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 47th of the 92 practices in Nottingham with 50 or more responses. 40% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (68%). 98 patients answered the survey (response rate 22%).
| Survey question | Hucknall Road Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 75% | 74% | 77% |
| Easy to contact by phone | 40% | 52% | 57% |
| Easy to contact via the website | 41% | 51% | 58% |
| Easy to contact via the NHS App | 50% | 50% | 54% |
| Reception team helpful | 78% | 83% | 85% |
| Last contact good | 60% | 69% | 73% |
| Wait for appointment about right | 57% | 67% | 69% |
| Listened to well | 80% | 86% | 87% |
| Treated with care and concern | 81% | 85% | 86% |
| Confidence and trust in the clinician | 84% | 92% | 93% |
| Needs met | 82% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 267 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Hucknall Road Medical Centre is Good, published in December 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,829 patients were registered at Hucknall Road Medical Centre in September 2026, down 2.9% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 10.7 full-time-equivalent qualified GPs, there are 1,202 patients per GP, fewer than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 1.7 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.5 | 12.1 |
| August 2024 | 9.4 | 13.0 |
| August 2025 | 8.3 | 11.8 |
| August 2026 | 10.7 | 13.7 |
From June 2026 to August 2026 the practice recorded 5,879 appointments a month, or 458 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 40% took place on the day they were booked and 14% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Hucknall Road Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 458 | 566 | 510 |
| Face to face | 59% | 64% | 63% |
| Same day as booked | 40% | 45% | 45% |
| More than 28 days after booking | 14% | 8% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.3% against 0.6%), dementia (1.4% against 0.8%) and COPD (2.5% against 1.9%). It has a lower share for cancer (2.9% against 3.8%). The practice's patients live in areas with an average deprivation score of 32.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.4 years for women and 76.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.3% | 15.2% |
| Depression | 18+ yrs | 12.8% | 14.3% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Cancer | All ages | 2.9% | 3.8% |
| COPD | All ages | 2.5% | 1.9% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Osteoporosis | 50+ yrs | 1.7% | 1.2% |
| Dementia | All ages | 1.4% | 0.8% |
| Palliative care | All ages | 1.3% | 0.6% |
| Heart failure | All ages | 1.3% | 1.1% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 61.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.2% | 74.9% |
Hucknall Road Medical Centre, off Kibworth Close, Heathfield, Nottingham, NG5 1NA. Phone: 0115 960 6652. Website: www.hucknallrdmc.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Alice Medical Centre | 0.7 km | 79% |
| Southglade Medical Practice | 1.1 km | 69% |
| Tudor House Medical Practice | 1.2 km | 83% |
| The Medical Centre | 1.5 km | 88% |
| Churchfields Medical Practice | 1.5 km | 76% |
- Elmswood Surgery (79% overall experience good)
- Sherrington Park Medical Practice (89% overall experience good)
- Sherwood Rise Medical Centre (74% overall experience good)
- The Alice Medical Centre (79% overall experience good)
- The Medical Centre (88% overall experience good)
- Tudor House Medical Practice (83% overall experience good)
- Welbeck Surgery (81% overall experience good)
How do patients rate Hucknall Road Medical Centre?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Hucknall Road Medical Centre as good, against 77% across England. 40% found it easy to get through by phone.
How many patients are registered at Hucknall Road Medical Centre?
12,829 patients were registered in September 2026, down 2.9% on a year earlier.
What is Hucknall Road Medical Centre's CQC rating?
Good overall, published in December 2016.
How many GPs does Hucknall Road Medical Centre have?
10.7 full-time-equivalent qualified GPs (15 qualified GPs by headcount), which is 1,202 patients per GP against 2,171 across England.
Are appointments at Hucknall Road Medical Centre face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Hucknall Road Medical Centre's phone number?
0115 960 6652.