The Medical Centre, Nottingham: patient reviews and CQC rating
The Medical Centre is a GP practice in Nottingham with 3,489 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in November 2019. It has 2.0 full-time-equivalent qualified GPs, or 1,745 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 82%, above the England figure of 57%. Its weakest is the share who said their needs were met at their last appointment: 90%, against 90% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 10th of the 92 practices in Nottingham with 50 or more responses. 82% found it easy to get through by phone (England: 57%). The overall experience result is 16 points higher than in 2025 (72%). 111 patients answered the survey (response rate 16%).
| Survey question | The Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 88% | 74% | 77% |
| Easy to contact by phone | 82% | 52% | 57% |
| Easy to contact via the website | 63% | 51% | 58% |
| Easy to contact via the NHS App | 62% | 50% | 54% |
| Reception team helpful | 91% | 83% | 85% |
| Last contact good | 87% | 69% | 73% |
| Wait for appointment about right | 83% | 67% | 69% |
| Listened to well | 90% | 86% | 87% |
| Treated with care and concern | 92% | 85% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
CQC's overall rating for The Medical Centre is Good, published in November 2019. All 5 key questions are rated Good. It held the same rating in the report before (March 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,489 patients were registered at The Medical Centre in September 2026, down 4.1% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 1,745 patients per GP, fewer than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 0.7 nurses and 0.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 3.1 |
| August 2024 | 1.0 | 3.1 |
| August 2025 | 1.0 | 3.8 |
| August 2026 | 2.0 | 5.0 |
From June 2026 to August 2026 the practice recorded 1,572 appointments a month, or 450 per 1,000 registered patients (England: 510). 91% were face to face (England: 63%). 41% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | The Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 450 | 566 | 510 |
| Face to face | 91% | 64% | 63% |
| Same day as booked | 41% | 45% | 45% |
| More than 28 days after booking | 6% | 8% | 5% |
| Did not attend | 8% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.6% against 1.0%). It has a lower share for chronic kidney disease (1.3% against 4.6%), dementia (0.2% against 0.8%) and cancer (1.4% against 3.8%). The practice's patients live in areas with an average deprivation score of 41.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.6 years for women and 76.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 10.3% | 15.2% |
| Depression | 18+ yrs | 9.9% | 14.3% |
| Diabetes | 17+ yrs | 6.1% | 7.9% |
| Asthma | 6+ yrs | 4.5% | 6.6% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Cancer | All ages | 1.4% | 3.8% |
| Coronary heart disease | All ages | 1.3% | 3.0% |
| Chronic kidney disease | 18+ yrs | 1.3% | 4.6% |
| COPD | All ages | 1.2% | 1.9% |
| Atrial fibrillation | All ages | 0.8% | 2.2% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 58.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 60.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.0% | 74.9% |
The Medical Centre, 2A Zulu Road, Nottingham, NG7 7DS. Phone: 0115 979 2255.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Churchfields Medical Practice | 0.6 km | 76% |
| Sherwood Rise Medical Centre | 0.8 km | 74% |
| Greenfield Medical Practice | 1.2 km | 74% |
| Melbourne Park Medical Centre | 1.4 km | 68% |
| The Fairfields Practice | 1.4 km | 66% |
- Elmswood Surgery (79% overall experience good)
- Hucknall Road Medical Centre (75% overall experience good)
- Sherrington Park Medical Practice (89% overall experience good)
- Sherwood Rise Medical Centre (74% overall experience good)
- The Alice Medical Centre (79% overall experience good)
- Tudor House Medical Practice (83% overall experience good)
- Welbeck Surgery (81% overall experience good)
How do patients rate The Medical Centre?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of The Medical Centre as good, above the England figure of 77%. 82% found it easy to get through by phone.
How many patients are registered at The Medical Centre?
3,489 patients were registered in September 2026, down 4.1% on a year earlier.
What is The Medical Centre's CQC rating?
Good overall, published in November 2019.
How many GPs does The Medical Centre have?
2.0 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,745 patients per GP against 2,171 across England.
Are appointments at The Medical Centre face to face?
91% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Medical Centre's phone number?
0115 979 2255.