Elmswood Surgery, Nottingham: patient reviews and CQC rating
Elmswood Surgery is a GP practice in Nottingham with 8,845 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 3.7 full-time-equivalent qualified GPs, or 2,369 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Elmswood Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 70%, against 54% across England. Its weakest is the share who found it easy to contact the practice through its website: 42%, against 58% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 37th of the 92 practices in Nottingham with 50 or more responses. 55% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (84%). 107 patients answered the survey (response rate 31%).
| Survey question | Elmswood Surgery | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 79% | 74% | 77% |
| Easy to contact by phone | 55% | 52% | 57% |
| Easy to contact via the website | 42% | 51% | 58% |
| Easy to contact via the NHS App | 70% | 50% | 54% |
| Reception team helpful | 93% | 83% | 85% |
| Last contact good | 80% | 69% | 73% |
| Wait for appointment about right | 67% | 67% | 69% |
| Listened to well | 85% | 86% | 87% |
| Treated with care and concern | 85% | 85% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 98% | 89% | 90% |
In the Friends and Family Test for July 2026, 93% of 190 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Elmswood Surgery is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,845 patients were registered at Elmswood Surgery in September 2026, down 3.6% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 3.7 full-time-equivalent qualified GPs, there are 2,369 patients per GP, close to the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.7 | 7.6 |
| August 2024 | 3.7 | 5.9 |
| August 2025 | 3.7 | 3.7 |
| August 2026 | 3.7 | 4.8 |
From June 2026 to August 2026 the practice recorded 3,078 appointments a month, or 348 per 1,000 registered patients (England: 510). 88% were face to face (England: 63%). 32% took place on the day they were booked and 32% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Elmswood Surgery | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 348 | 566 | 510 |
| Face to face | 88% | 64% | 63% |
| Same day as booked | 32% | 45% | 45% |
| More than 28 days after booking | 32% | 8% | 5% |
| Did not attend | 7% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.3% against 1.2%), a learning disability (1.0% against 0.6%) and stroke or TIA (2.4% against 1.9%). It has a lower share for chronic kidney disease (3.7% against 4.6%). The practice's patients live in areas with an average deprivation score of 23.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.3 years for women and 77.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.1% | 15.2% |
| Depression | 18+ yrs | 12.8% | 14.3% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Cancer | All ages | 4.6% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Osteoporosis | 50+ yrs | 2.3% | 1.2% |
| COPD | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 1.0% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.2% | 74.9% |
Elmswood Surgery, Sherwood Health Centre, Elmswood Gardens, Sherwood, Nottingham, NG5 4AD. Phone: 0115 985 8822. Website: www.sherwoodhealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Welbeck Surgery | 0.6 km | 81% |
| Tudor House Medical Practice | 0.9 km | 83% |
| Sherrington Park Medical Practice | 1.2 km | 89% |
| Plains View Surgery | 1.5 km | 93% |
| Sherwood Rise Medical Centre | 1.7 km | 74% |
- Hucknall Road Medical Centre (75% overall experience good)
- Sherrington Park Medical Practice (89% overall experience good)
- Sherwood Rise Medical Centre (74% overall experience good)
- The Alice Medical Centre (79% overall experience good)
- The Medical Centre (88% overall experience good)
- Tudor House Medical Practice (83% overall experience good)
- Welbeck Surgery (81% overall experience good)
How do patients rate Elmswood Surgery?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Elmswood Surgery as good, against 77% across England. 55% found it easy to get through by phone.
How many patients are registered at Elmswood Surgery?
8,845 patients were registered in September 2026, down 3.6% on a year earlier.
What is Elmswood Surgery's CQC rating?
Good overall, published in August 2016.
How many GPs does Elmswood Surgery have?
3.7 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,369 patients per GP against 2,171 across England.
Are appointments at Elmswood Surgery face to face?
88% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Elmswood Surgery's phone number?
0115 985 8822.