Southglade Medical Practice, Nottingham: patient reviews and CQC rating
Southglade Medical Practice is a GP practice in Nottingham with 5,705 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, against 77% across England (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Requires Improvement overall, in a report published in August 2022. It has 2.3 full-time-equivalent qualified GPs, or 2,508 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Southglade Medical Practice
Its best result against England is the share who said they were treated with care and concern: 90%, against 86% across England. Its weakest is the share who found it easy to contact the practice through its website: 40%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 67th of the 92 practices in Nottingham with 50 or more responses. 55% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (66%). 97 patients answered the survey (response rate 18%).
| Survey question | Southglade Medical Practice | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 69% | 74% | 77% |
| Easy to contact by phone | 55% | 52% | 57% |
| Easy to contact via the website | 40% | 51% | 58% |
| Easy to contact via the NHS App | 45% | 50% | 54% |
| Reception team helpful | 85% | 83% | 85% |
| Last contact good | 66% | 69% | 73% |
| Wait for appointment about right | 61% | 67% | 69% |
| Listened to well | 81% | 86% | 87% |
| Treated with care and concern | 90% | 85% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 87% | 89% | 90% |
In the Friends and Family Test for July 2026, 91% of 96 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Southglade Medical Practice is Requires Improvement, published in August 2022. One key question is rated differently: Caring Good. Its previous overall rating was Good (January 2019).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Requires Improvement |
5,705 patients were registered at Southglade Medical Practice in September 2026, up 5.3% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 2,508 patients per GP, more than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.7 | 0.7 |
| August 2024 | 1.9 | 1.9 |
| August 2025 | 2.2 | 3.3 |
| August 2026 | 2.3 | 3.3 |
From June 2026 to August 2026 the practice recorded 1,787 appointments a month, or 313 per 1,000 registered patients (England: 510). 96% were face to face (England: 63%). 39% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Southglade Medical Practice | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 313 | 566 | 510 |
| Face to face | 96% | 64% | 63% |
| Same day as booked | 39% | 45% | 45% |
| More than 28 days after booking | 3% | 8% | 5% |
| Did not attend | 10% | 4% | 4% |
Compared with England, the practice has a lower share of patients for atrial fibrillation (0.9% against 2.2%), cancer (1.5% against 3.8%) and heart failure (0.5% against 1.1%). The practice's patients live in areas with an average deprivation score of 41.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.5 years for women and 77.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.6% | 14.3% |
| High blood pressure | All ages | 9.7% | 15.2% |
| Diabetes | 17+ yrs | 6.3% | 7.9% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.2% | 4.6% |
| Coronary heart disease | All ages | 1.6% | 3.0% |
| Cancer | All ages | 1.5% | 3.8% |
| COPD | All ages | 1.5% | 1.9% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.2% | 74.9% |
Southglade Medical Practice, Southglade Health Centre, Southglade Road, Nottingham, NG5 5GU. Phone: 0115 977 0224. Website: www.opersosehealth.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Alice Medical Centre | 0.9 km | 79% |
| Hucknall Road Medical Centre | 1.1 km | 75% |
| Rise Park Surgery | 1.4 km | 72% |
| Leen View Surgery | 1.5 km | 65% |
| Parkside Medical Practice | 1.5 km | 77% |
- Leen View Surgery (65% overall experience good)
- Parkside Medical Practice (77% overall experience good)
- Rise Park Surgery (72% overall experience good)
- The Practice St Albans (47% overall experience good)
How do patients rate Southglade Medical Practice?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of Southglade Medical Practice as good, against 77% across England. 55% found it easy to get through by phone.
How many patients are registered at Southglade Medical Practice?
5,705 patients were registered in September 2026, up 5.3% on a year earlier.
What is Southglade Medical Practice's CQC rating?
Requires Improvement overall, published in August 2022.
How many GPs does Southglade Medical Practice have?
2.3 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,508 patients per GP against 2,171 across England.
Are appointments at Southglade Medical Practice face to face?
96% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Southglade Medical Practice's phone number?
0115 977 0224.