Leen View Surgery, Nottingham: patient reviews and CQC rating
Leen View Surgery is a GP practice in Nottingham with 12,153 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77% (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 5.5 full-time-equivalent qualified GPs, or 2,229 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Leen View Surgery
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 93%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 24%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 76th of the 92 practices in Nottingham with 50 or more responses. 24% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (64%). 109 patients answered the survey (response rate 21%).
| Survey question | Leen View Surgery | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 65% | 74% | 77% |
| Easy to contact by phone | 24% | 52% | 57% |
| Easy to contact via the website | 44% | 51% | 58% |
| Easy to contact via the NHS App | 27% | 50% | 54% |
| Reception team helpful | 67% | 83% | 85% |
| Last contact good | 53% | 69% | 73% |
| Wait for appointment about right | 56% | 67% | 69% |
| Listened to well | 85% | 86% | 87% |
| Treated with care and concern | 85% | 85% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 93% of 198 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Leen View Surgery is Good, published in December 2016. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (June 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,153 patients were registered at Leen View Surgery in September 2026, down 4.4% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 5.5 full-time-equivalent qualified GPs, there are 2,229 patients per GP, close to the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 4.7 nurses and 3.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.0 | 8.2 |
| August 2024 | 4.1 | 8.8 |
| August 2025 | 4.6 | 7.5 |
| August 2026 | 5.5 | 7.6 |
From June 2026 to August 2026 the practice recorded 6,008 appointments a month, or 494 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 51% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Leen View Surgery | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 494 | 566 | 510 |
| Face to face | 72% | 64% | 63% |
| Same day as booked | 51% | 45% | 45% |
| More than 28 days after booking | 0% | 8% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.5% against 1.2%), peripheral arterial disease (1.1% against 0.6%) and depression (24.4% against 14.3%). The practice's patients live in areas with an average deprivation score of 45.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 79.7 years for women and 75.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 24.4% | 14.3% |
| High blood pressure | All ages | 15.9% | 15.2% |
| Diabetes | 17+ yrs | 9.6% | 7.9% |
| Asthma | 6+ yrs | 6.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% |
| Cancer | All ages | 3.6% | 3.8% |
| COPD | All ages | 3.2% | 1.9% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Osteoporosis | 50+ yrs | 2.5% | 1.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Heart failure | All ages | 1.5% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Dementia | All ages | 1.0% | 0.8% |
| Palliative care | All ages | 0.9% | 0.6% |
| Learning disability | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 60.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.9% | 74.9% |
Leen View Surgery, Bulwell Riverside, Main Street, Nottingham, NG6 8QJ. Phone: 0115 977 1181. Website: www.leenviewsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Parkside Medical Practice | 0.0 km | 77% |
| The Practice St Albans | 1.0 km | 47% |
| Southglade Medical Practice | 1.5 km | 69% |
| Lime Tree Surgery | 1.7 km | 74% |
| Rise Park Surgery | 2.1 km | 72% |
- Parkside Medical Practice (77% overall experience good)
- Rise Park Surgery (72% overall experience good)
- Southglade Medical Practice (69% overall experience good)
- The Practice St Albans (47% overall experience good)
How do patients rate Leen View Surgery?
In the 2026 GP Patient Survey, 65% of patients described their overall experience of Leen View Surgery as good, below the England figure of 77%. 24% found it easy to get through by phone.
How many patients are registered at Leen View Surgery?
12,153 patients were registered in September 2026, down 4.4% on a year earlier.
What is Leen View Surgery's CQC rating?
Good overall, published in December 2016.
How many GPs does Leen View Surgery have?
5.5 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,229 patients per GP against 2,171 across England.
Are appointments at Leen View Surgery face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Leen View Surgery's phone number?
0115 977 1181.