Lime Tree Surgery, Nottingham: patient reviews and CQC rating
Lime Tree Surgery is a GP practice in Nottingham with 4,775 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Outstanding overall, in a report published in November 2022. It has 1.1 full-time-equivalent qualified GPs, or 4,477 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Lime Tree Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 80%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 43%, against 58% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 48th of the 92 practices in Nottingham with 50 or more responses. 80% found it easy to get through by phone (England: 57%). The overall experience result is 10 points lower than in 2025 (84%). 100 patients answered the survey (response rate 18%).
| Survey question | Lime Tree Surgery | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 74% | 74% | 77% |
| Easy to contact by phone | 80% | 52% | 57% |
| Easy to contact via the website | 43% | 51% | 58% |
| Easy to contact via the NHS App | 73% | 50% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 81% | 69% | 73% |
| Wait for appointment about right | 86% | 67% | 69% |
| Listened to well | 90% | 86% | 87% |
| Treated with care and concern | 90% | 85% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
CQC's overall rating for Lime Tree Surgery is Outstanding, published in November 2022. 3 key questions are rated differently: Safe Good, Caring Good and Responsive Good. Its previous overall rating was Good (December 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Outstanding |
4,775 patients were registered at Lime Tree Surgery in September 2026, up 4.0% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 4,477 patients per GP, more than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 0.6 nurses and 0.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.1 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 1.1 | 1.1 |
| August 2026 | 1.1 | 1.1 |
From June 2026 to August 2026 the practice recorded 3,166 appointments a month, or 663 per 1,000 registered patients (England: 510). 98% were face to face (England: 63%). 49% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
26% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Lime Tree Surgery | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 663 | 566 | 510 |
| Face to face | 98% | 64% | 63% |
| Same day as booked | 49% | 45% | 45% |
| More than 28 days after booking | 1% | 8% | 5% |
| Did not attend | 7% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.5% against 1.9%). It has a lower share for cancer (2.3% against 3.8%). The practice's patients live in areas with an average deprivation score of 40.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.3 years for women and 76.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.5% | 14.3% |
| High blood pressure | All ages | 13.1% | 15.2% |
| Diabetes | 17+ yrs | 7.2% | 7.9% |
| Asthma | 6+ yrs | 6.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.6% | 4.6% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| COPD | All ages | 2.5% | 1.9% |
| Cancer | All ages | 2.3% | 3.8% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| Heart failure | All ages | 1.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Learning disability | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.5% | 74.9% |
Lime Tree Surgery, 1 Lime Tree Avenue, Cinderhill, Nottingham, NG8 6AB. Phone: 0115 979 1281.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Melbourne Park Medical Centre | 0.8 km | 68% |
| Churchfields Medical Practice | 1.2 km | 76% |
| Aspley Medical Centre | 1.3 km | 69% |
| The Medical Centre | 1.7 km | 88% |
| Leen View Surgery | 1.7 km | 65% |
- Churchfields Medical Practice (76% overall experience good)
- Greenfield Medical Practice (74% overall experience good)
- JRB Healthcare (79% overall experience good)
How do patients rate Lime Tree Surgery?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Lime Tree Surgery as good, against 77% across England. 80% found it easy to get through by phone.
How many patients are registered at Lime Tree Surgery?
4,775 patients were registered in September 2026, up 4.0% on a year earlier.
What is Lime Tree Surgery's CQC rating?
Outstanding overall, published in November 2022.
How many GPs does Lime Tree Surgery have?
1.1 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 4,477 patients per GP against 2,171 across England.
Are appointments at Lime Tree Surgery face to face?
98% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Lime Tree Surgery's phone number?
0115 979 1281.