The Ealing Network PCN: primary care network practices and patient survey
The Ealing Network PCN is a primary care network of 9 GP practices with 61,400 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England. Its practices have 2,457 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 9 practices in The Ealing Network PCN with survey results, the share of patients describing their overall experience as good ranges from 62% at Corfton Road Surgery at West Ealing Pharmacy to 90% at The Avenue Surgery, with a median of 78% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Dr Htun Nay Lin, Mattock Lane Health Centre has the highest share finding it easy to get through by phone (81%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Avenue Surgery | 7,155 | 90% | 72% | – | 4,969 |
| Ealing Community Prt - Care Home Service | 1,189 | 88% | 72% | – | – |
| Dr Htun Nay Lin, Mattock Lane Health Centre | 3,194 | 84% | 81% | Good | 2,604 |
| Cuckoo Lane Practice | 5,830 | 80% | 68% | Outstanding | 14,575 |
| Gordon House Surgery | 14,927 | 78% | 59% | Good | 2,672 |
| Queens Walk Practice | 10,235 | 76% | 58% | Good | 1,823 |
| The Argyle Surgery | 7,009 | 74% | 41% | Good | 1,501 |
| Brunswick Surgery | 3,311 | 69% | 73% | Good | 1,826 |
| Corfton Road Surgery at West Ealing Pharmacy | 8,550 | 62% | 51% | – | 2,278 |
Results for the network as a whole, from 927 responses, against West and North London and England.
| Survey question | The Ealing Network PCN | West and North London | England |
|---|---|---|---|
| Overall experience good | 76% | 75% | 77% |
| Easy to contact by phone | 60% | 62% | 57% |
| Easy to contact via the website | 53% | 57% | 58% |
| Easy to contact via the NHS App | 47% | 54% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 74% | 73% | 73% |
| Wait for appointment about right | 65% | 68% | 69% |
| Listened to well | 89% | 86% | 87% |
| Treated with care and concern | 85% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
There are 2,457 registered patients per full-time-equivalent qualified GP in The Ealing Network PCN, more than England's 2,171 and West and North London's 2,497. Practices recorded 545 appointments a month per 1,000 patients (England: 510), 66% of them face to face. 47% of appointments took place on the day they were booked (England: 45%).
15% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.7% over the year (England: shrank 1.1%).
| Measure | The Ealing Network PCN | West and North London | England |
|---|---|---|---|
| Patients per qualified GP | 2,457 | 2,497 | 2,171 |
| Appointments per 1,000 patients a month | 545 | 469 | 510 |
| Face-to-face appointments | 66% | 60% | 63% |
| Same day as booked | 47% | 48% | 45% |
| Did not attend | 4% | 5% | 4% |
| Patients aged 65 or over | 15% | 12% | 19% |
Relative to England, the register furthest above England's rate at practices in The Ealing Network PCN is palliative care (1.5% against 0.6%), and the furthest below is peripheral arterial disease (0.3% against 0.6%).
| Condition register | Age group | The Ealing Network PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 12.3% | 15.2% | 7,785 |
| Depression | 18+ yrs | 8.4% | 14.3% | 4,313 |
| Diabetes | 17+ yrs | 5.9% | 7.9% | 3,083 |
| Asthma | 6+ yrs | 5.2% | 6.6% | 3,137 |
| Cancer | All ages | 3.3% | 3.8% | 2,088 |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% | 1,460 |
| Coronary heart disease | All ages | 2.5% | 3.0% | 1,612 |
| Atrial fibrillation | All ages | 1.8% | 2.2% | 1,156 |
| Stroke and TIA | All ages | 1.6% | 1.9% | 990 |
| Palliative care | All ages | 1.5% | 0.6% | 981 |
| Serious mental illness | All ages | 1.5% | 1.0% | 954 |
| Dementia | All ages | 1.3% | 0.8% | 808 |
| COPD | All ages | 1.2% | 1.9% | 743 |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% | 221 |
| Heart failure | All ages | 0.9% | 1.1% | 556 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 340 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 256 |
| Learning disability | All ages | 0.4% | 0.6% | 266 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 193 |
- Acton PCN (13 practices)
- Greenwell PCN (7 practices)
- Ngp PCN (11 practices)
- North Southall PCN (10 practices)
- Northolt PCN (6 practices)
- South Central Ealing PCN (5 practices)
- South Southall PCN (8 practices)
Which practices are in The Ealing Network PCN?
Brunswick Surgery, Corfton Road Surgery at West Ealing Pharmacy, Cuckoo Lane Practice, Dr Htun Nay Lin, Mattock Lane Health Centre, Ealing Community Prt - Care Home Service, Gordon House Surgery, Queens Walk Practice, The Argyle Surgery and The Avenue Surgery.
How do patients rate The Ealing Network PCN?
76% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does The Ealing Network PCN cover?
61,400 registered patients across 9 practices in September 2026.
How many patients per GP does The Ealing Network PCN have?
2,457 per full-time-equivalent qualified GP, against 2,171 across England.