Queens Walk Practice, London: patient reviews and CQC rating
Queens Walk Practice is a GP practice in London with 10,235 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in July 2017. It has 5.6 full-time-equivalent qualified GPs, or 1,823 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Queens Walk Practice
Its best result against England is the share who found the reception and administrative team helpful: 91%, against 85% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 40%, against 54% across England. With 132 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 388th of the 648 practices in London with 50 or more responses. 58% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (84%). 132 patients answered the survey (response rate 33%).
| Survey question | Queens Walk Practice | West and North London | England |
|---|---|---|---|
| Overall experience good | 76% | 75% | 77% |
| Easy to contact by phone | 58% | 62% | 57% |
| Easy to contact via the website | 56% | 57% | 58% |
| Easy to contact via the NHS App | 40% | 54% | 54% |
| Reception team helpful | 91% | 83% | 85% |
| Last contact good | 77% | 73% | 73% |
| Wait for appointment about right | 70% | 68% | 69% |
| Listened to well | 92% | 86% | 87% |
| Treated with care and concern | 91% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
In the Friends and Family Test for July 2026, 98% of 53 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Queens Walk Practice is Good, published in July 2017. All 5 key questions are rated Good. It held the same rating in the report before (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,235 patients were registered at Queens Walk Practice in September 2026, down 1.5% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 5.6 full-time-equivalent qualified GPs, there are 1,823 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 2.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.9 | 8.1 |
| August 2024 | 4.9 | 10.0 |
| August 2025 | 4.9 | 8.5 |
| August 2026 | 5.6 | 9.9 |
From June 2026 to August 2026 the practice recorded 3,908 appointments a month, or 382 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 42% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Queens Walk Practice | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 382 | 469 | 510 |
| Face to face | 68% | 60% | 63% |
| Same day as booked | 42% | 48% | 45% |
| More than 28 days after booking | 10% | 2% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.3% against 0.6%) and cancer (4.8% against 3.8%). It has a lower share for a learning disability (0.2% against 0.6%), peripheral arterial disease (0.2% against 0.6%) and depression (8.4% against 14.3%). The practice's patients live in areas with an average deprivation score of 13.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.8 years for women and 81.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.3% | 15.2% |
| Depression | 18+ yrs | 8.4% | 14.3% |
| Diabetes | 17+ yrs | 5.3% | 7.9% |
| Asthma | 6+ yrs | 5.2% | 6.6% |
| Cancer | All ages | 4.8% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| COPD | All ages | 1.7% | 1.9% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| Palliative care | All ages | 1.3% | 0.6% |
| Heart failure | All ages | 1.1% | 1.1% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.6% | 74.9% |
Queens Walk Practice, 6 Queens Walk, Ealing, London, W5 1TP. Phone: 020 8997 3041. Website: www.queenswalkpractice.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Avenue Surgery | 0.8 km | 90% |
| The Argyle Surgery | 0.8 km | 74% |
| Brunswick Surgery | 0.9 km | 69% |
| Corfton Road Surgery at West Ealing Pharmacy | 1.3 km | 62% |
| Gordon House Surgery | 1.7 km | 78% |
- Brunswick Surgery (69% overall experience good)
- Corfton Road Surgery at West Ealing Pharmacy (62% overall experience good)
- Cuckoo Lane Practice (80% overall experience good)
- Dr Htun Nay Lin, Mattock Lane Health Centre (84% overall experience good)
- Ealing Community Prt - Care Home Service (88% overall experience good)
- Gordon House Surgery (78% overall experience good)
- The Argyle Surgery (74% overall experience good)
- The Avenue Surgery (90% overall experience good)
How do patients rate Queens Walk Practice?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Queens Walk Practice as good, against 77% across England. 58% found it easy to get through by phone.
How many patients are registered at Queens Walk Practice?
10,235 patients were registered in September 2026, down 1.5% on a year earlier.
What is Queens Walk Practice's CQC rating?
Good overall, published in July 2017.
How many GPs does Queens Walk Practice have?
5.6 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,823 patients per GP against 2,171 across England.
Are appointments at Queens Walk Practice face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Queens Walk Practice's phone number?
020 8997 3041.