The Argyle Surgery, London: patient reviews and CQC rating
The Argyle Surgery is a GP practice in London with 7,009 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 4.7 full-time-equivalent qualified GPs, or 1,501 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Argyle Surgery
Its best result against England is the share who found the reception and administrative team helpful: 85%, against 85% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 30%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 427th of the 648 practices in London with 50 or more responses. 41% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (76%). 100 patients answered the survey (response rate 23%).
| Survey question | The Argyle Surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 74% | 75% | 77% |
| Easy to contact by phone | 41% | 62% | 57% |
| Easy to contact via the website | 44% | 57% | 58% |
| Easy to contact via the NHS App | 30% | 54% | 54% |
| Reception team helpful | 85% | 83% | 85% |
| Last contact good | 62% | 73% | 73% |
| Wait for appointment about right | 52% | 68% | 69% |
| Listened to well | 85% | 86% | 87% |
| Treated with care and concern | 85% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 88% | 89% | 90% |
In the Friends and Family Test for July 2026, 94% of 125 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Argyle Surgery is Good, published in November 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,009 patients were registered at The Argyle Surgery in September 2026, down 8.7% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 4.7 full-time-equivalent qualified GPs, there are 1,501 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 2.3 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.8 | 10.8 |
| August 2024 | 6.2 | 8.9 |
| August 2025 | 4.7 | 7.7 |
| August 2026 | 4.7 | 7.4 |
From June 2026 to August 2026 the practice recorded 5,809 appointments a month, or 829 per 1,000 registered patients (England: 510). 54% were face to face (England: 63%). 62% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Argyle Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 829 | 469 | 510 |
| Face to face | 54% | 60% | 63% |
| Same day as booked | 62% | 48% | 45% |
| More than 28 days after booking | 4% | 2% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.5% against 0.6%) and serious mental illness (1.4% against 1.0%). It has a lower share for osteoporosis (0.3% against 1.2%), peripheral arterial disease (0.2% against 0.6%) and heart failure (0.6% against 1.1%). The practice's patients live in areas with an average deprivation score of 23.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.6 years for women and 80.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.5% | 15.2% |
| Depression | 18+ yrs | 8.6% | 14.3% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Diabetes | 17+ yrs | 5.9% | 7.9% |
| Cancer | All ages | 3.8% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Palliative care | All ages | 1.5% | 0.6% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| COPD | All ages | 1.2% | 1.9% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Dementia | All ages | 0.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.0% | 74.9% |
The Argyle Surgery, 128 Argyle Road, West Ealing, London, W13 8ER. Phone: 020 8090 1153. Website: www.argylesurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Avenue Surgery | 0.3 km | 90% |
| Corfton Road Surgery at West Ealing Pharmacy | 0.8 km | 62% |
| Queens Walk Practice | 0.8 km | 76% |
| Greenford Avenue Family Health Practice | 1.2 km | 86% |
| Grosvenor House Surgery | 1.3 km | 84% |
- Brunswick Surgery (69% overall experience good)
- Corfton Road Surgery at West Ealing Pharmacy (62% overall experience good)
- Cuckoo Lane Practice (80% overall experience good)
- Dr Htun Nay Lin, Mattock Lane Health Centre (84% overall experience good)
- Ealing Community Prt - Care Home Service (88% overall experience good)
- Gordon House Surgery (78% overall experience good)
- Queens Walk Practice (76% overall experience good)
- The Avenue Surgery (90% overall experience good)
How do patients rate The Argyle Surgery?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of The Argyle Surgery as good, against 77% across England. 41% found it easy to get through by phone.
How many patients are registered at The Argyle Surgery?
7,009 patients were registered in September 2026, down 8.7% on a year earlier.
What is The Argyle Surgery's CQC rating?
Good overall, published in November 2016.
How many GPs does The Argyle Surgery have?
4.7 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,501 patients per GP against 2,171 across England.
Are appointments at The Argyle Surgery face to face?
54% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Argyle Surgery's phone number?
020 8090 1153.