Brunswick Surgery, London: patient reviews and CQC rating
Brunswick Surgery is a GP practice in London with 3,311 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in December 2022. It has 1.8 full-time-equivalent qualified GPs, or 1,826 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Brunswick Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 73%, above the England figure of 57%. Its weakest is the share who said they were treated with care and concern: 68%, below the England figure of 86%. Of the 11 results in the table, 1 is above England and 4 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 524th of the 648 practices in London with 50 or more responses. 73% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (69%). 95 patients answered the survey (response rate 15%).
| Survey question | Brunswick Surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 69% | 75% | 77% |
| Easy to contact by phone | 73% | 62% | 57% |
| Easy to contact via the website | 56% | 57% | 58% |
| Easy to contact via the NHS App | 67% | 54% | 54% |
| Reception team helpful | 81% | 83% | 85% |
| Last contact good | 72% | 73% | 73% |
| Wait for appointment about right | 75% | 68% | 69% |
| Listened to well | 74% | 86% | 87% |
| Treated with care and concern | 68% | 84% | 86% |
| Confidence and trust in the clinician | 85% | 92% | 93% |
| Needs met | 80% | 89% | 90% |
CQC's overall rating for Brunswick Surgery is Good, published in December 2022. One key question is rated differently: Caring Requires Improvement. It held the same rating in the report before (July 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Requires Improvement |
| Responsive | Good |
| Effective | Good |
3,311 patients were registered at Brunswick Surgery in September 2026, down 1.8% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 1.8 full-time-equivalent qualified GPs, there are 1,826 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.2 nurses and 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.7 | 1.7 |
| August 2024 | 1.7 | 1.7 |
| August 2025 | 1.8 | 1.8 |
| August 2026 | 1.8 | 1.8 |
From June 2026 to August 2026 the practice recorded 1,628 appointments a month, or 492 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 48% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
71% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Brunswick Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 492 | 469 | 510 |
| Face to face | 80% | 60% | 63% |
| Same day as booked | 48% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), epilepsy (0.3% against 0.8%) and atrial fibrillation (0.7% against 2.2%). The practice's patients live in areas with an average deprivation score of 26.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.1 years for women and 81.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.5% | 15.2% |
| Diabetes | 17+ yrs | 7.7% | 7.9% |
| Depression | 18+ yrs | 5.7% | 14.3% |
| Asthma | 6+ yrs | 4.4% | 6.6% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Cancer | All ages | 2.2% | 3.8% |
| Chronic kidney disease | 18+ yrs | 1.8% | 4.6% |
| COPD | All ages | 0.8% | 1.9% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Heart failure | All ages | 0.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.9% | 74.9% |
Brunswick Surgery, 75 Brunswick Road, London, W5 1AQ. Phone: 020 8810 5545.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Sudbury and Alperton Medical Centre | 0.9 km | 55% |
| Queens Walk Practice | 0.9 km | 76% |
| The Boileau Road Surgery | 1.6 km | 86% |
| Alperton Medical Centre | 1.6 km | 76% |
| Hillview Surgery | 1.6 km | 66% |
- Corfton Road Surgery at West Ealing Pharmacy (62% overall experience good)
- Cuckoo Lane Practice (80% overall experience good)
- Dr Htun Nay Lin, Mattock Lane Health Centre (84% overall experience good)
- Ealing Community Prt - Care Home Service (88% overall experience good)
- Gordon House Surgery (78% overall experience good)
- Queens Walk Practice (76% overall experience good)
- The Argyle Surgery (74% overall experience good)
- The Avenue Surgery (90% overall experience good)
How do patients rate Brunswick Surgery?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of Brunswick Surgery as good, against 77% across England. 73% found it easy to get through by phone.
How many patients are registered at Brunswick Surgery?
3,311 patients were registered in September 2026, down 1.8% on a year earlier.
What is Brunswick Surgery's CQC rating?
Good overall, published in December 2022.
How many GPs does Brunswick Surgery have?
1.8 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,826 patients per GP against 2,171 across England.
Are appointments at Brunswick Surgery face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Brunswick Surgery's phone number?
020 8810 5545.