South Southall PCN: primary care network practices and patient survey
South Southall PCN is a primary care network of 8 GP practices with 63,329 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 3,537 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 8 practices in South Southall PCN with survey results, the share of patients describing their overall experience as good ranges from 56% at Belmont Medical Centre to 86% at Hammond Road Surgery, with a median of 71% (England: 77%). 1 is above England and 4 below by more than the survey's margin of error. Hammond Road Surgery has the highest share finding it easy to get through by phone (78%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Hammond Road Surgery | 5,340 | 86% | 78% | Good | 6,905 |
| Featherstone Road Health Centre | 9,329 | 80% | 72% | Good | 4,351 |
| Waterside Medical Centre | 4,927 | 78% | 66% | Good | 3,695 |
| Dr Naz Asghar | 6,370 | 76% | 75% | Good | 3,206 |
| Dr G Singh and Partners | 14,476 | 65% | 53% | Good | 3,718 |
| Sunrise Medical Centre | 5,529 | 64% | 50% | Good | 2,746 |
| The Southall Medical Centre | 9,160 | 57% | 48% | Good | 3,053 |
| Belmont Medical Centre | 8,198 | 56% | 44% | Good | 2,970 |
Results for the network as a whole, from 711 responses, against West and North London and England.
| Survey question | South Southall PCN | West and North London | England |
|---|---|---|---|
| Overall experience good | 69% | 75% | 77% |
| Easy to contact by phone | 59% | 62% | 57% |
| Easy to contact via the website | 57% | 57% | 58% |
| Easy to contact via the NHS App | 57% | 54% | 54% |
| Reception team helpful | 74% | 83% | 85% |
| Last contact good | 63% | 73% | 73% |
| Wait for appointment about right | 59% | 68% | 69% |
| Listened to well | 79% | 86% | 87% |
| Treated with care and concern | 76% | 84% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 81% | 89% | 90% |
There are 3,537 registered patients per full-time-equivalent qualified GP in South Southall PCN, more than England's 2,171 and West and North London's 2,497. Practices recorded 570 appointments a month per 1,000 patients (England: 510), 70% of them face to face. 39% of appointments took place on the day they were booked (England: 45%).
10% of registered patients are aged 65 or over (England: 19%). Lists shrank by 3.2% over the year (England: shrank 1.1%).
| Measure | South Southall PCN | West and North London | England |
|---|---|---|---|
| Patients per qualified GP | 3,537 | 2,497 | 2,171 |
| Appointments per 1,000 patients a month | 570 | 469 | 510 |
| Face-to-face appointments | 70% | 60% | 63% |
| Same day as booked | 39% | 48% | 45% |
| Did not attend | 6% | 5% | 4% |
| Patients aged 65 or over | 10% | 12% | 19% |
Relative to England, the register furthest above England's rate at practices in South Southall PCN is diabetes (12.5% against 7.9%), and the furthest below is osteoporosis (0.3% against 1.2%).
| Condition register | Age group | South Southall PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 12.7% | 15.2% | 8,272 |
| Diabetes | 17+ yrs | 12.5% | 7.9% | 6,659 |
| Depression | 18+ yrs | 5.1% | 14.3% | 2,675 |
| Asthma | 6+ yrs | 4.9% | 6.6% | 2,956 |
| Coronary heart disease | All ages | 2.5% | 3.0% | 1,621 |
| Chronic kidney disease | 18+ yrs | 2.3% | 4.6% | 1,187 |
| Cancer | All ages | 1.2% | 3.8% | 812 |
| Stroke and TIA | All ages | 1.0% | 1.9% | 631 |
| Serious mental illness | All ages | 0.9% | 1.0% | 583 |
| Atrial fibrillation | All ages | 0.6% | 2.2% | 418 |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% | 325 |
| Heart failure | All ages | 0.6% | 1.1% | 375 |
| Learning disability | All ages | 0.4% | 0.6% | 285 |
| COPD | All ages | 0.4% | 1.9% | 284 |
| Epilepsy | 18+ yrs | 0.4% | 0.8% | 211 |
| Palliative care | All ages | 0.4% | 0.6% | 238 |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% | 39 |
| Dementia | All ages | 0.3% | 0.8% | 163 |
| Peripheral arterial disease | All ages | 0.2% | 0.6% | 133 |
- Acton PCN (13 practices)
- Greenwell PCN (7 practices)
- Ngp PCN (11 practices)
- North Southall PCN (10 practices)
- Northolt PCN (6 practices)
- South Central Ealing PCN (5 practices)
- The Ealing Network PCN (9 practices)
Which practices are in South Southall PCN?
Belmont Medical Centre, Dr G Singh and Partners, Dr Naz Asghar, Featherstone Road Health Centre, Hammond Road Surgery, Sunrise Medical Centre, The Southall Medical Centre and Waterside Medical Centre.
How do patients rate South Southall PCN?
69% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does South Southall PCN cover?
63,329 registered patients across 8 practices in September 2026.
How many patients per GP does South Southall PCN have?
3,537 per full-time-equivalent qualified GP, against 2,171 across England.