North Wilts Border PCN: primary care network practices and patient survey
North Wilts Border PCN is a primary care network of 6 GP practices with 52,926 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,128 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in North Wilts Border PCN with survey results, the share of patients describing their overall experience as good ranges from 69% at Tinkers Lane Surgery to 91% at Malmesbury Medical Partnership, with a median of 89% (England: 77%). 4 are above England and 0 below by more than the survey's margin of error. Cricklade Surgery has the highest share finding it easy to get through by phone (84%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Malmesbury Medical Partnership | 16,718 | 91% | 70% | Outstanding | 1,681 |
| Purton Medical Practice | 11,009 | 90% | 75% | Good | 1,803 |
| Tolsey Surgery | 3,328 | 89% | 77% | Good | 2,355 |
| Cricklade Surgery | 3,454 | 89% | 84% | Good | 6,476 |
| New Court Surgery | 9,912 | 81% | 55% | Good | 3,289 |
| Tinkers Lane Surgery | 8,505 | 69% | 71% | Good | 2,200 |
Results for the network as a whole, from 664 responses, against Bath and North East Somerset, Swindon and Wiltshire and England.
| Survey question | North Wilts Border PCN | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 85% | 81% | 77% |
| Easy to contact by phone | 70% | 62% | 57% |
| Easy to contact via the website | 59% | 59% | 58% |
| Easy to contact via the NHS App | 59% | 56% | 54% |
| Reception team helpful | 93% | 88% | 85% |
| Last contact good | 81% | 76% | 73% |
| Wait for appointment about right | 70% | 71% | 69% |
| Listened to well | 92% | 90% | 87% |
| Treated with care and concern | 91% | 89% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 95% | 92% | 90% |
There are 2,128 registered patients per full-time-equivalent qualified GP in North Wilts Border PCN, close to England's 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. Practices recorded 481 appointments a month per 1,000 patients (England: 510), 79% of them face to face. 32% of appointments took place on the day they were booked (England: 45%).
26% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.6% over the year (England: shrank 1.1%).
| Measure | North Wilts Border PCN | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,128 | 2,110 | 2,171 |
| Appointments per 1,000 patients a month | 481 | 556 | 510 |
| Face-to-face appointments | 79% | 64% | 63% |
| Same day as booked | 32% | 40% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 26% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in North Wilts Border PCN is osteoporosis (2.1% against 1.2%), and the furthest below is learning disability (0.4% against 0.6%).
| Condition register | Age group | North Wilts Border PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.4% | 15.2% | 9,272 |
| Depression | 18+ yrs | 10.1% | 14.3% | 4,375 |
| Asthma | 6+ yrs | 8.3% | 6.6% | 4,227 |
| Diabetes | 17+ yrs | 7.9% | 7.9% | 3,460 |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% | 2,291 |
| Cancer | All ages | 4.6% | 3.8% | 2,445 |
| Atrial fibrillation | All ages | 3.5% | 2.2% | 1,876 |
| Coronary heart disease | All ages | 3.3% | 3.0% | 1,780 |
| Stroke and TIA | All ages | 2.3% | 1.9% | 1,222 |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% | 541 |
| Heart failure | All ages | 1.9% | 1.1% | 1,038 |
| COPD | All ages | 1.7% | 1.9% | 908 |
| Dementia | All ages | 1.0% | 0.8% | 539 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 364 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 344 |
| Serious mental illness | All ages | 0.7% | 1.0% | 373 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 292 |
| Learning disability | All ages | 0.4% | 0.6% | 201 |
| Palliative care | All ages | 0.4% | 0.6% | 200 |
- Bradford on Avon & Melksham PCN (3 practices)
- Calne PCN (3 practices)
- Chippenham, Corsham & Box PCN (5 practices)
- Devizes PCN (4 practices)
- East Kennet PCN (4 practices)
- Salisbury Plain PCN (2 practices)
- Sarum Cathedral PCN (2 practices)
- Sarum North PCN (3 practices)
- Sarum Trinity PCN (3 practices)
- Sarum West PCN (6 practices)
- Trowbridge PCN (2 practices)
- Westbury & Warminster PCN (2 practices)
Which practices are in North Wilts Border PCN?
Cricklade Surgery, Malmesbury Medical Partnership, New Court Surgery, Purton Medical Practice, Tinkers Lane Surgery and Tolsey Surgery.
How do patients rate North Wilts Border PCN?
85% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does North Wilts Border PCN cover?
52,926 registered patients across 6 practices in September 2026.
How many patients per GP does North Wilts Border PCN have?
2,128 per full-time-equivalent qualified GP, against 2,171 across England.