Devizes PCN: primary care network practices and patient survey
Devizes PCN is a primary care network of 4 GP practices with 31,919 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,740 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Devizes PCN with survey results, the share of patients describing their overall experience as good ranges from 80% at St James Surgery to 85% at The Southbroom Surgery, with a median of 82% (England: 77%). None differs from England by more than the survey's margin of error. St James Surgery has the highest share finding it easy to get through by phone (87%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Southbroom Surgery | 12,603 | 85% | 80% | Good | 1,630 |
| Lansdowne Surgery | 6,538 | 82% | 71% | Good | 1,395 |
| Market Lavington Surgery | 5,427 | 82% | 75% | Good | 1,817 |
| St James Surgery | 7,351 | 80% | 87% | Good | 2,504 |
Results for the network as a whole, from 432 responses, against Bath and North East Somerset, Swindon and Wiltshire and England.
| Survey question | Devizes PCN | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 83% | 81% | 77% |
| Easy to contact by phone | 79% | 62% | 57% |
| Easy to contact via the website | 60% | 59% | 58% |
| Easy to contact via the NHS App | 68% | 56% | 54% |
| Reception team helpful | 86% | 88% | 85% |
| Last contact good | 80% | 76% | 73% |
| Wait for appointment about right | 73% | 71% | 69% |
| Listened to well | 90% | 90% | 87% |
| Treated with care and concern | 90% | 89% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 92% | 92% | 90% |
There are 1,740 registered patients per full-time-equivalent qualified GP in Devizes PCN, fewer than England's 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. Practices recorded 659 appointments a month per 1,000 patients (England: 510), 56% of them face to face. 45% of appointments took place on the day they were booked (England: 45%).
28% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.8% over the year (England: shrank 1.1%).
| Measure | Devizes PCN | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Patients per qualified GP | 1,740 | 2,110 | 2,171 |
| Appointments per 1,000 patients a month | 659 | 556 | 510 |
| Face-to-face appointments | 56% | 64% | 63% |
| Same day as booked | 45% | 40% | 45% |
| Did not attend | 2% | 3% | 4% |
| Patients aged 65 or over | 28% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Devizes PCN is atrial fibrillation (3.2% against 2.2%), and the furthest below is osteoporosis (0.6% against 1.2%).
| Condition register | Age group | Devizes PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.3% | 15.2% | 5,900 |
| Depression | 18+ yrs | 13.2% | 14.3% | 3,494 |
| Diabetes | 17+ yrs | 8.4% | 7.9% | 2,246 |
| Asthma | 6+ yrs | 7.7% | 6.6% | 2,378 |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% | 1,604 |
| Cancer | All ages | 4.7% | 3.8% | 1,499 |
| Coronary heart disease | All ages | 3.7% | 3.0% | 1,188 |
| Atrial fibrillation | All ages | 3.2% | 2.2% | 1,042 |
| Stroke and TIA | All ages | 2.3% | 1.9% | 737 |
| COPD | All ages | 2.1% | 1.9% | 692 |
| Heart failure | All ages | 1.3% | 1.1% | 426 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 259 |
| Serious mental illness | All ages | 0.9% | 1.0% | 305 |
| Dementia | All ages | 0.9% | 0.8% | 291 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 233 |
| Learning disability | All ages | 0.7% | 0.6% | 227 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 211 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 94 |
| Palliative care | All ages | 0.4% | 0.6% | 122 |
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Which practices are in Devizes PCN?
Lansdowne Surgery, Market Lavington Surgery, St James Surgery and The Southbroom Surgery.
How do patients rate Devizes PCN?
83% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Devizes PCN cover?
31,919 registered patients across 4 practices in September 2026.
How many patients per GP does Devizes PCN have?
1,740 per full-time-equivalent qualified GP, against 2,171 across England.