Sarum North PCN: primary care network practices and patient survey
Sarum North PCN is a primary care network of 3 GP practices with 34,009 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,062 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Sarum North PCN with survey results, the share of patients describing their overall experience as good ranges from 74% at The Barcroft Practice to 95% at St Melor House Surgery, with a median of 86% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. St Melor House Surgery has the highest share finding it easy to get through by phone (90%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| St Melor House Surgery | 6,904 | 95% | 90% | Good | 2,489 |
| The Castle Practice | 16,402 | 86% | 68% | Good | 2,357 |
| The Barcroft Practice | 10,703 | 74% | 43% | Good | 1,583 |
Results for the network as a whole, from 302 responses, against Bath and North East Somerset, Swindon and Wiltshire and England.
| Survey question | Sarum North PCN | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 84% | 81% | 77% |
| Easy to contact by phone | 65% | 62% | 57% |
| Easy to contact via the website | 59% | 59% | 58% |
| Easy to contact via the NHS App | 57% | 56% | 54% |
| Reception team helpful | 88% | 88% | 85% |
| Last contact good | 77% | 76% | 73% |
| Wait for appointment about right | 70% | 71% | 69% |
| Listened to well | 92% | 90% | 87% |
| Treated with care and concern | 92% | 89% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 97% | 92% | 90% |
There are 2,062 registered patients per full-time-equivalent qualified GP in Sarum North PCN, close to England's 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. Practices recorded 702 appointments a month per 1,000 patients (England: 510), 45% of them face to face. 60% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.1% over the year (England: shrank 1.1%).
| Measure | Sarum North PCN | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,062 | 2,110 | 2,171 |
| Appointments per 1,000 patients a month | 702 | 556 | 510 |
| Face-to-face appointments | 45% | 64% | 63% |
| Same day as booked | 60% | 40% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 19% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Sarum North PCN is rheumatoid arthritis (0.9% against 0.8%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | Sarum North PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.8% | 15.2% | 5,057 |
| Depression | 18+ yrs | 13.7% | 14.3% | 3,627 |
| Diabetes | 17+ yrs | 8.7% | 7.9% | 2,324 |
| Asthma | 6+ yrs | 7.4% | 6.6% | 2,366 |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% | 1,394 |
| Cancer | All ages | 4.0% | 3.8% | 1,369 |
| Coronary heart disease | All ages | 3.3% | 3.0% | 1,116 |
| Atrial fibrillation | All ages | 2.4% | 2.2% | 831 |
| Stroke and TIA | All ages | 2.0% | 1.9% | 694 |
| COPD | All ages | 1.8% | 1.9% | 631 |
| Heart failure | All ages | 1.3% | 1.1% | 429 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 247 |
| Dementia | All ages | 0.8% | 0.8% | 285 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 208 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 91 |
| Serious mental illness | All ages | 0.7% | 1.0% | 233 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 193 |
| Learning disability | All ages | 0.4% | 0.6% | 147 |
| Palliative care | All ages | 0.3% | 0.6% | 91 |
- Bradford on Avon & Melksham PCN (3 practices)
- Calne PCN (3 practices)
- Chippenham, Corsham & Box PCN (5 practices)
- Devizes PCN (4 practices)
- East Kennet PCN (4 practices)
- North Wilts Border PCN (6 practices)
- Salisbury Plain PCN (2 practices)
- Sarum Cathedral PCN (2 practices)
- Sarum Trinity PCN (3 practices)
- Sarum West PCN (6 practices)
- Trowbridge PCN (2 practices)
- Westbury & Warminster PCN (2 practices)
Which practices are in Sarum North PCN?
St Melor House Surgery, The Barcroft Practice and The Castle Practice.
How do patients rate Sarum North PCN?
84% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Sarum North PCN cover?
34,009 registered patients across 3 practices in September 2026.
How many patients per GP does Sarum North PCN have?
2,062 per full-time-equivalent qualified GP, against 2,171 across England.