Salisbury Plain PCN: primary care network practices and patient survey
Salisbury Plain PCN is a primary care network of 2 GP practices with 25,257 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England. Its practices have 3,152 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Salisbury Plain PCN with survey results, the share of patients describing their overall experience as good ranges from 72% at Avon Valley Practice to 84% at Sarum Health Group, with a median of 78% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Sarum Health Group has the highest share finding it easy to get through by phone (73%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Sarum Health Group | 16,226 | 84% | 73% | Good | 2,169 |
| Avon Valley Practice | 9,031 | 72% | 55% | Good | 16,933 |
Results for the network as a whole, from 247 responses, against Bath and North East Somerset, Swindon and Wiltshire and England.
| Survey question | Salisbury Plain PCN | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 79% | 81% | 77% |
| Easy to contact by phone | 66% | 62% | 57% |
| Easy to contact via the website | 65% | 59% | 58% |
| Easy to contact via the NHS App | 51% | 56% | 54% |
| Reception team helpful | 86% | 88% | 85% |
| Last contact good | 78% | 76% | 73% |
| Wait for appointment about right | 77% | 71% | 69% |
| Listened to well | 90% | 90% | 87% |
| Treated with care and concern | 89% | 89% | 86% |
| Confidence and trust in the clinician | 94% | 94% | 93% |
| Needs met | 92% | 92% | 90% |
There are 3,152 registered patients per full-time-equivalent qualified GP in Salisbury Plain PCN, more than England's 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. Practices recorded 760 appointments a month per 1,000 patients (England: 510), 47% of them face to face. 47% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.8% over the year (England: shrank 1.1%).
| Measure | Salisbury Plain PCN | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Patients per qualified GP | 3,152 | 2,110 | 2,171 |
| Appointments per 1,000 patients a month | 760 | 556 | 510 |
| Face-to-face appointments | 47% | 64% | 63% |
| Same day as booked | 47% | 40% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 21% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Salisbury Plain PCN is rheumatoid arthritis (1.1% against 0.8%), and the furthest below is palliative care (0.2% against 0.6%).
| Condition register | Age group | Salisbury Plain PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 14.6% | 14.3% | 2,390 |
| High blood pressure | All ages | 14.2% | 15.2% | 3,025 |
| Diabetes | 17+ yrs | 7.2% | 7.9% | 1,206 |
| Asthma | 6+ yrs | 7.0% | 6.6% | 1,404 |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% | 767 |
| Cancer | All ages | 4.1% | 3.8% | 867 |
| Coronary heart disease | All ages | 3.5% | 3.0% | 753 |
| Atrial fibrillation | All ages | 2.3% | 2.2% | 490 |
| Stroke and TIA | All ages | 1.9% | 1.9% | 404 |
| COPD | All ages | 1.8% | 1.9% | 375 |
| Heart failure | All ages | 1.2% | 1.1% | 252 |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% | 189 |
| Serious mental illness | All ages | 0.8% | 1.0% | 172 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 126 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 141 |
| Dementia | All ages | 0.5% | 0.8% | 106 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 39 |
| Learning disability | All ages | 0.4% | 0.6% | 84 |
| Palliative care | All ages | 0.2% | 0.6% | 49 |
- Bradford on Avon & Melksham PCN (3 practices)
- Calne PCN (3 practices)
- Chippenham, Corsham & Box PCN (5 practices)
- Devizes PCN (4 practices)
- East Kennet PCN (4 practices)
- North Wilts Border PCN (6 practices)
- Sarum Cathedral PCN (2 practices)
- Sarum North PCN (3 practices)
- Sarum Trinity PCN (3 practices)
- Sarum West PCN (6 practices)
- Trowbridge PCN (2 practices)
- Westbury & Warminster PCN (2 practices)
Which practices are in Salisbury Plain PCN?
Avon Valley Practice and Sarum Health Group.
How do patients rate Salisbury Plain PCN?
79% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Salisbury Plain PCN cover?
25,257 registered patients across 2 practices in September 2026.
How many patients per GP does Salisbury Plain PCN have?
3,152 per full-time-equivalent qualified GP, against 2,171 across England.