Calne PCN: primary care network practices and patient survey
Calne PCN is a primary care network of 3 GP practices with 33,353 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England. Its practices have 2,783 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Calne PCN with survey results, the share of patients describing their overall experience as good ranges from 73% at Patford House Surgery Partnership to 96% at Jubilee Field Surgery, with a median of 79% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Jubilee Field Surgery has the highest share finding it easy to get through by phone (97%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Jubilee Field Surgery | 4,899 | 96% | 97% | Good | 1,934 |
| Northlands Surgery | 13,650 | 79% | 35% | Good | 3,011 |
| Patford House Surgery Partnership | 14,804 | 73% | 37% | Good | 3,009 |
Results for the network as a whole, from 319 responses, against Bath and North East Somerset, Swindon and Wiltshire and England.
| Survey question | Calne PCN | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 79% | 81% | 77% |
| Easy to contact by phone | 45% | 62% | 57% |
| Easy to contact via the website | 55% | 59% | 58% |
| Easy to contact via the NHS App | 54% | 56% | 54% |
| Reception team helpful | 81% | 88% | 85% |
| Last contact good | 67% | 76% | 73% |
| Wait for appointment about right | 64% | 71% | 69% |
| Listened to well | 90% | 90% | 87% |
| Treated with care and concern | 90% | 89% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 93% | 92% | 90% |
There are 2,783 registered patients per full-time-equivalent qualified GP in Calne PCN, more than England's 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. Practices recorded 401 appointments a month per 1,000 patients (England: 510), 77% of them face to face. 24% of appointments took place on the day they were booked (England: 45%).
23% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.0% over the year (England: shrank 1.1%).
| Measure | Calne PCN | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,783 | 2,110 | 2,171 |
| Appointments per 1,000 patients a month | 401 | 556 | 510 |
| Face-to-face appointments | 77% | 64% | 63% |
| Same day as booked | 24% | 40% | 45% |
| Did not attend | 4% | 3% | 4% |
| Patients aged 65 or over | 23% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Calne PCN is atrial fibrillation (2.9% against 2.2%), and the furthest below is palliative care (0.2% against 0.6%).
| Condition register | Age group | Calne PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.4% | 15.2% | 5,495 |
| Depression | 18+ yrs | 12.8% | 14.3% | 3,452 |
| Asthma | 6+ yrs | 8.0% | 6.6% | 2,538 |
| Diabetes | 17+ yrs | 8.0% | 7.9% | 2,181 |
| Cancer | All ages | 4.4% | 3.8% | 1,463 |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% | 1,023 |
| Coronary heart disease | All ages | 3.1% | 3.0% | 1,030 |
| Atrial fibrillation | All ages | 2.9% | 2.2% | 958 |
| Stroke and TIA | All ages | 1.9% | 1.9% | 638 |
| COPD | All ages | 1.6% | 1.9% | 553 |
| Heart failure | All ages | 1.1% | 1.1% | 356 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 258 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 127 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 225 |
| Serious mental illness | All ages | 0.8% | 1.0% | 253 |
| Dementia | All ages | 0.7% | 0.8% | 229 |
| Learning disability | All ages | 0.5% | 0.6% | 159 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 131 |
| Palliative care | All ages | 0.2% | 0.6% | 71 |
- Bradford on Avon & Melksham PCN (3 practices)
- Chippenham, Corsham & Box PCN (5 practices)
- Devizes PCN (4 practices)
- East Kennet PCN (4 practices)
- North Wilts Border PCN (6 practices)
- Salisbury Plain PCN (2 practices)
- Sarum Cathedral PCN (2 practices)
- Sarum North PCN (3 practices)
- Sarum Trinity PCN (3 practices)
- Sarum West PCN (6 practices)
- Trowbridge PCN (2 practices)
- Westbury & Warminster PCN (2 practices)
Which practices are in Calne PCN?
Jubilee Field Surgery, Northlands Surgery and Patford House Surgery Partnership.
How do patients rate Calne PCN?
79% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Calne PCN cover?
33,353 registered patients across 3 practices in September 2026.
How many patients per GP does Calne PCN have?
2,783 per full-time-equivalent qualified GP, against 2,171 across England.