Jubilee Field Surgery, Chippenham: patient reviews and CQC rating
Jubilee Field Surgery is a GP practice in Chippenham with 4,899 registered patients (September 2026). In the 2026 GP Patient Survey, 96% of its patients described their overall experience as good, above the England figure of 77% (Bath and North East Somerset, Swindon and Wiltshire: 81%). The Care Quality Commission rates it Good overall, in a report published in July 2017. It has 2.5 full-time-equivalent qualified GPs, or 1,934 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Jubilee Field Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 96%, above the England figure of 54%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 100%, above the England figure of 93%. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 1st of the 4 practices in Chippenham with 50 or more responses. 97% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (97%). 109 patients answered the survey (response rate 42%).
| Survey question | Jubilee Field Surgery | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 96% | 81% | 77% |
| Easy to contact by phone | 97% | 62% | 57% |
| Easy to contact via the website | 74% | 59% | 58% |
| Easy to contact via the NHS App | 96% | 56% | 54% |
| Reception team helpful | 99% | 88% | 85% |
| Last contact good | 96% | 76% | 73% |
| Wait for appointment about right | 93% | 71% | 69% |
| Listened to well | 99% | 90% | 87% |
| Treated with care and concern | 97% | 89% | 86% |
| Confidence and trust in the clinician | 100% | 94% | 93% |
| Needs met | 99% | 92% | 90% |
In the Friends and Family Test for July 2026, 98% of 230 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Jubilee Field Surgery is Good, published in July 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (February 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,899 patients were registered at Jubilee Field Surgery in September 2026, almost the same as a year earlier.
28% of its patients are aged 65 or over, against 19% across England. With 2.5 full-time-equivalent qualified GPs, there are 1,934 patients per GP, fewer than the England figure of 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. The practice also has 2.1 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 2.1 |
| August 2024 | 2.1 | 2.1 |
| August 2025 | 3.1 | 3.1 |
| August 2026 | 2.5 | 2.5 |
From June 2026 to August 2026 the practice recorded 1,925 appointments a month, or 393 per 1,000 registered patients (England: 510). 92% were face to face (England: 63%). 26% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Jubilee Field Surgery | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 393 | 556 | 510 |
| Face to face | 92% | 64% | 63% |
| Same day as booked | 26% | 40% | 45% |
| More than 28 days after booking | 2% | 7% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (1.9% against 1.2%), cancer (6.0% against 3.8%) and atrial fibrillation (3.3% against 2.2%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), COPD (1.1% against 1.9%) and chronic kidney disease (3.2% against 4.6%). The practice's patients live in areas with an average deprivation score of 12.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 87.3 years for women and 84.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.8% | 15.2% |
| Depression | 18+ yrs | 11.2% | 14.3% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Diabetes | 17+ yrs | 6.0% | 7.9% |
| Cancer | All ages | 6.0% | 3.8% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% |
| COPD | All ages | 1.1% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.9% | 74.9% |
Jubilee Field Surgery, Yatton Keynell, Chippenham, SN14 7EJ. Phone: 01249 782204. Website: www.jubileefieldsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hathaway Medical Partnership | 4.1 km | 74% |
| Rowden Medical Partnership | 5.7 km | 93% |
| The Porch Surgery | 5.7 km | 83% |
| The Lodge Surgery | 7.5 km | 87% |
| Box Surgery | 8.4 km | 88% |
- Northlands Surgery (79% overall experience good)
- Patford House Surgery Partnership (73% overall experience good)
How do patients rate Jubilee Field Surgery?
In the 2026 GP Patient Survey, 96% of patients described their overall experience of Jubilee Field Surgery as good, above the England figure of 77%. 97% found it easy to get through by phone.
How many patients are registered at Jubilee Field Surgery?
4,899 patients were registered in September 2026, up 0.0% on a year earlier.
What is Jubilee Field Surgery's CQC rating?
Good overall, published in July 2017.
How many GPs does Jubilee Field Surgery have?
2.5 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,934 patients per GP against 2,171 across England.
Are appointments at Jubilee Field Surgery face to face?
92% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Jubilee Field Surgery's phone number?
01249 782204.