The Porch Surgery, Corsham: patient reviews and CQC rating
The Porch Surgery is a GP practice in Corsham with 11,580 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Bath and North East Somerset, Swindon and Wiltshire: 81%). The Care Quality Commission rates it Good overall, in a report published in February 2019. It has 6.8 full-time-equivalent qualified GPs, or 1,698 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Porch Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 77%, above the England figure of 58%. Its weakest is the share who found it easy to contact the practice using the NHS App: 51%, against 54% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
70% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (86%). 113 patients answered the survey (response rate 36%).
| Survey question | The Porch Surgery | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 83% | 81% | 77% |
| Easy to contact by phone | 70% | 62% | 57% |
| Easy to contact via the website | 77% | 59% | 58% |
| Easy to contact via the NHS App | 51% | 56% | 54% |
| Reception team helpful | 88% | 88% | 85% |
| Last contact good | 80% | 76% | 73% |
| Wait for appointment about right | 67% | 71% | 69% |
| Listened to well | 92% | 90% | 87% |
| Treated with care and concern | 96% | 89% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 95% | 92% | 90% |
In the Friends and Family Test for July 2026, 99% of 460 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Porch Surgery is Good, published in February 2019. All 5 key questions are rated Good. It held the same rating in the report before (August 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,580 patients were registered at The Porch Surgery in September 2026, down 1.5% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 6.8 full-time-equivalent qualified GPs, there are 1,698 patients per GP, fewer than the England figure of 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. The practice also has 3.0 nurses and 2.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.9 | 9.1 |
| August 2024 | 6.0 | 7.7 |
| August 2025 | 7.1 | 9.4 |
| August 2026 | 6.8 | 10.2 |
From June 2026 to August 2026 the practice recorded 9,443 appointments a month, or 815 per 1,000 registered patients (England: 510). 40% were face to face (England: 63%). 64% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
25% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | The Porch Surgery | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 815 | 556 | 510 |
| Face to face | 40% | 64% | 63% |
| Same day as booked | 64% | 40% | 45% |
| More than 28 days after booking | 2% | 7% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.3% against 2.2%), dementia (1.1% against 0.8%) and asthma (8.0% against 6.6%). It has a lower share for osteoporosis (0.5% against 1.2%), cancer (2.1% against 3.8%) and depression (9.6% against 14.3%). The practice's patients live in areas with an average deprivation score of 12.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.5 years for women and 81.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.2% | 15.2% |
| Depression | 18+ yrs | 9.6% | 14.3% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Diabetes | 17+ yrs | 7.7% | 7.9% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.4% | 4.6% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Cancer | All ages | 2.1% | 3.8% |
| COPD | All ages | 1.8% | 1.9% |
| Dementia | All ages | 1.1% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.5% | 74.9% |
The Porch Surgery, Beechfield Road, Corsham, SN13 9DL. Phone: 01249 712232. Website: www.porchsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Box Surgery | 4.4 km | 88% |
| Rowden Medical Partnership | 5.2 km | 93% |
| Hathaway Medical Partnership | 5.3 km | 74% |
| Jubilee Field Surgery | 5.7 km | 96% |
| The Lodge Surgery | 6.5 km | 87% |
- Box Surgery (88% overall experience good)
- Hathaway Medical Partnership (74% overall experience good)
- Rowden Medical Partnership (93% overall experience good)
- The Lodge Surgery (87% overall experience good)
How do patients rate The Porch Surgery?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of The Porch Surgery as good, against 77% across England. 70% found it easy to get through by phone.
How many patients are registered at The Porch Surgery?
11,580 patients were registered in September 2026, down 1.5% on a year earlier.
What is The Porch Surgery's CQC rating?
Good overall, published in February 2019.
How many GPs does The Porch Surgery have?
6.8 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,698 patients per GP against 2,171 across England.
Are appointments at The Porch Surgery face to face?
40% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Porch Surgery's phone number?
01249 712232.