Rowden Medical Partnership, Chippenham: patient reviews and CQC rating
Rowden Medical Partnership is a GP practice in Chippenham with 20,183 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Bath and North East Somerset, Swindon and Wiltshire: 81%). The Care Quality Commission rates it Outstanding overall, in a report published in November 2016. It has 10.9 full-time-equivalent qualified GPs, or 1,845 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Rowden Medical Partnership
Its best result against England is the share who found it easy to get through to the practice by phone: 87%, above the England figure of 57%. Its result closest to England is the share who found it easy to contact the practice through its website: 60%, against 58% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 2nd of the 4 practices in Chippenham with 50 or more responses. 87% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (92%). 119 patients answered the survey (response rate 37%).
| Survey question | Rowden Medical Partnership | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 93% | 81% | 77% |
| Easy to contact by phone | 87% | 62% | 57% |
| Easy to contact via the website | 60% | 59% | 58% |
| Easy to contact via the NHS App | 68% | 56% | 54% |
| Reception team helpful | 97% | 88% | 85% |
| Last contact good | 91% | 76% | 73% |
| Wait for appointment about right | 86% | 71% | 69% |
| Listened to well | 97% | 90% | 87% |
| Treated with care and concern | 93% | 89% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 96% | 92% | 90% |
In the Friends and Family Test for July 2026, 97% of 660 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Rowden Medical Partnership is Outstanding, published in November 2016. 3 key questions are rated differently: Safe Good, Caring Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
20,183 patients were registered at Rowden Medical Partnership in September 2026, up 2.3% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 10.9 full-time-equivalent qualified GPs, there are 1,845 patients per GP, fewer than the England figure of 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. The practice also has 8.5 nurses and 8.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 11.1 | 13.2 |
| August 2024 | 10.9 | 13.0 |
| August 2025 | 9.1 | 12.5 |
| August 2026 | 10.9 | 13.5 |
From June 2026 to August 2026 the practice recorded 10,392 appointments a month, or 515 per 1,000 registered patients (England: 510). 57% were face to face (England: 63%). 38% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Rowden Medical Partnership | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 515 | 556 | 510 |
| Face to face | 57% | 64% | 63% |
| Same day as booked | 38% | 40% | 45% |
| More than 28 days after booking | 2% | 7% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 12.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.0 years for women and 80.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.2% | 15.2% |
| Depression | 18+ yrs | 12.6% | 14.3% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| Cancer | All ages | 3.9% | 3.8% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| Heart failure | All ages | 1.1% | 1.1% |
| Dementia | All ages | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.1% | 74.9% |
Rowden Medical Partnership, Rowden Surgery, Rowden Hill, Chippenham, SN15 2SB. Phone: 01249 444343. Website: www.rowdensurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Lodge Surgery | 1.8 km | 87% |
| Hathaway Medical Partnership | 1.8 km | 74% |
| The Porch Surgery | 5.2 km | 83% |
| Jubilee Field Surgery | 5.7 km | 96% |
| Northlands Surgery | 8.4 km | 79% |
- Box Surgery (88% overall experience good)
- Hathaway Medical Partnership (74% overall experience good)
- The Lodge Surgery (87% overall experience good)
- The Porch Surgery (83% overall experience good)
How do patients rate Rowden Medical Partnership?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of Rowden Medical Partnership as good, above the England figure of 77%. 87% found it easy to get through by phone.
How many patients are registered at Rowden Medical Partnership?
20,183 patients were registered in September 2026, up 2.3% on a year earlier.
What is Rowden Medical Partnership's CQC rating?
Outstanding overall, published in November 2016.
How many GPs does Rowden Medical Partnership have?
10.9 full-time-equivalent qualified GPs (17 qualified GPs by headcount), which is 1,845 patients per GP against 2,171 across England.
Are appointments at Rowden Medical Partnership face to face?
57% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Rowden Medical Partnership's phone number?
01249 444343.