Westbury & Warminster PCN: primary care network practices and patient survey
Westbury & Warminster PCN is a primary care network of 2 GP practices with 42,791 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England. Its practices have 2,403 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Westbury & Warminster PCN with survey results, the share of patients describing their overall experience as good ranges from 68% at Avenue Surgery Partnership to 76% at White Horse Health Centre, with a median of 72% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. White Horse Health Centre has the highest share finding it easy to get through by phone (50%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| White Horse Health Centre | 24,934 | 76% | 50% | Good | 2,433 |
| Avenue Surgery Partnership | 17,857 | 68% | 36% | Good | 2,362 |
Results for the network as a whole, from 231 responses, against Bath and North East Somerset, Swindon and Wiltshire and England.
| Survey question | Westbury & Warminster PCN | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 73% | 81% | 77% |
| Easy to contact by phone | 44% | 62% | 57% |
| Easy to contact via the website | 49% | 59% | 58% |
| Easy to contact via the NHS App | 60% | 56% | 54% |
| Reception team helpful | 83% | 88% | 85% |
| Last contact good | 65% | 76% | 73% |
| Wait for appointment about right | 65% | 71% | 69% |
| Listened to well | 84% | 90% | 87% |
| Treated with care and concern | 82% | 89% | 86% |
| Confidence and trust in the clinician | 89% | 94% | 93% |
| Needs met | 88% | 92% | 90% |
There are 2,403 registered patients per full-time-equivalent qualified GP in Westbury & Warminster PCN, more than England's 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. Practices recorded 623 appointments a month per 1,000 patients (England: 510), 53% of them face to face. 46% of appointments took place on the day they were booked (England: 45%).
25% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.2% over the year (England: shrank 1.1%).
| Measure | Westbury & Warminster PCN | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,403 | 2,110 | 2,171 |
| Appointments per 1,000 patients a month | 623 | 556 | 510 |
| Face-to-face appointments | 53% | 64% | 63% |
| Same day as booked | 46% | 40% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 25% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Westbury & Warminster PCN is dementia (1.2% against 0.8%), and the furthest below is palliative care (0.4% against 0.6%).
| Condition register | Age group | Westbury & Warminster PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.7% | 15.2% | 7,568 |
| Depression | 18+ yrs | 12.6% | 14.3% | 4,381 |
| Diabetes | 17+ yrs | 8.5% | 7.9% | 3,000 |
| Asthma | 6+ yrs | 7.3% | 6.6% | 2,943 |
| Cancer | All ages | 4.4% | 3.8% | 1,876 |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% | 1,364 |
| Coronary heart disease | All ages | 3.9% | 3.0% | 1,659 |
| Atrial fibrillation | All ages | 3.2% | 2.2% | 1,380 |
| Stroke and TIA | All ages | 2.5% | 1.9% | 1,085 |
| COPD | All ages | 2.0% | 1.9% | 878 |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% | 306 |
| Heart failure | All ages | 1.6% | 1.1% | 674 |
| Dementia | All ages | 1.2% | 0.8% | 530 |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% | 404 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 331 |
| Serious mental illness | All ages | 0.9% | 1.0% | 401 |
| Learning disability | All ages | 0.7% | 0.6% | 291 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 283 |
| Palliative care | All ages | 0.4% | 0.6% | 167 |
- Bradford on Avon & Melksham PCN (3 practices)
- Calne PCN (3 practices)
- Chippenham, Corsham & Box PCN (5 practices)
- Devizes PCN (4 practices)
- East Kennet PCN (4 practices)
- North Wilts Border PCN (6 practices)
- Salisbury Plain PCN (2 practices)
- Sarum Cathedral PCN (2 practices)
- Sarum North PCN (3 practices)
- Sarum Trinity PCN (3 practices)
- Sarum West PCN (6 practices)
- Trowbridge PCN (2 practices)
Which practices are in Westbury & Warminster PCN?
Avenue Surgery Partnership and White Horse Health Centre.
How do patients rate Westbury & Warminster PCN?
73% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Westbury & Warminster PCN cover?
42,791 registered patients across 2 practices in September 2026.
How many patients per GP does Westbury & Warminster PCN have?
2,403 per full-time-equivalent qualified GP, against 2,171 across England.