East Kennet PCN: primary care network practices and patient survey
East Kennet PCN is a primary care network of 4 GP practices with 34,689 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,577 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in East Kennet PCN with survey results, the share of patients describing their overall experience as good ranges from 71% at Kennet and Avon Medical Partnership to 99% at Burbage Surgery, with a median of 97% (England: 77%). 3 are above England and 0 below by more than the survey's margin of error. Burbage Surgery has the highest share finding it easy to get through by phone (99%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Burbage Surgery | 4,227 | 99% | 99% | Good | 1,278 |
| The Old School Surgery | 3,426 | 98% | 95% | Good | 2,266 |
| Ramsbury & Wanborough Surgery | 10,446 | 95% | 94% | Outstanding | 1,809 |
| Kennet and Avon Medical Partnership | 16,590 | 71% | 58% | Good | 1,455 |
Results for the network as a whole, from 465 responses, against Bath and North East Somerset, Swindon and Wiltshire and England.
| Survey question | East Kennet PCN | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 84% | 81% | 77% |
| Easy to contact by phone | 78% | 62% | 57% |
| Easy to contact via the website | 73% | 59% | 58% |
| Easy to contact via the NHS App | 79% | 56% | 54% |
| Reception team helpful | 90% | 88% | 85% |
| Last contact good | 84% | 76% | 73% |
| Wait for appointment about right | 63% | 71% | 69% |
| Listened to well | 89% | 90% | 87% |
| Treated with care and concern | 89% | 89% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 94% | 92% | 90% |
There are 1,577 registered patients per full-time-equivalent qualified GP in East Kennet PCN, fewer than England's 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. Practices recorded 729 appointments a month per 1,000 patients (England: 510), 65% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
28% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.3% over the year (England: shrank 1.1%).
| Measure | East Kennet PCN | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Patients per qualified GP | 1,577 | 2,110 | 2,171 |
| Appointments per 1,000 patients a month | 729 | 556 | 510 |
| Face-to-face appointments | 65% | 64% | 63% |
| Same day as booked | 42% | 40% | 45% |
| Did not attend | 2% | 3% | 4% |
| Patients aged 65 or over | 28% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in East Kennet PCN is cancer (5.8% against 3.8%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | East Kennet PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.0% | 15.2% | 5,933 |
| Depression | 18+ yrs | 10.5% | 14.3% | 2,988 |
| Asthma | 6+ yrs | 7.3% | 6.6% | 2,445 |
| Diabetes | 17+ yrs | 6.6% | 7.9% | 1,908 |
| Cancer | All ages | 5.8% | 3.8% | 2,042 |
| Coronary heart disease | All ages | 3.3% | 3.0% | 1,170 |
| Atrial fibrillation | All ages | 3.3% | 2.2% | 1,166 |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% | 894 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 727 |
| COPD | All ages | 1.6% | 1.9% | 575 |
| Heart failure | All ages | 1.6% | 1.1% | 571 |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% | 191 |
| Dementia | All ages | 1.0% | 0.8% | 366 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 250 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 238 |
| Serious mental illness | All ages | 0.8% | 1.0% | 268 |
| Learning disability | All ages | 0.6% | 0.6% | 198 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 171 |
| Palliative care | All ages | 0.3% | 0.6% | 105 |
- Bradford on Avon & Melksham PCN (3 practices)
- Calne PCN (3 practices)
- Chippenham, Corsham & Box PCN (5 practices)
- Devizes PCN (4 practices)
- North Wilts Border PCN (6 practices)
- Salisbury Plain PCN (2 practices)
- Sarum Cathedral PCN (2 practices)
- Sarum North PCN (3 practices)
- Sarum Trinity PCN (3 practices)
- Sarum West PCN (6 practices)
- Trowbridge PCN (2 practices)
- Westbury & Warminster PCN (2 practices)
Which practices are in East Kennet PCN?
Burbage Surgery, Kennet and Avon Medical Partnership, Ramsbury & Wanborough Surgery and The Old School Surgery.
How do patients rate East Kennet PCN?
84% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does East Kennet PCN cover?
34,689 registered patients across 4 practices in September 2026.
How many patients per GP does East Kennet PCN have?
1,577 per full-time-equivalent qualified GP, against 2,171 across England.