Ramsbury & Wanborough Surgery, Marlborough: patient reviews and CQC rating
Ramsbury & Wanborough Surgery is a GP practice in Marlborough with 10,446 registered patients (September 2026). In the 2026 GP Patient Survey, 95% of its patients described their overall experience as good, above the England figure of 77% (Bath and North East Somerset, Swindon and Wiltshire: 81%). The Care Quality Commission rates it Outstanding overall, in a report published in June 2018. It has 5.8 full-time-equivalent qualified GPs, or 1,809 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ramsbury & Wanborough Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 97%, above the England figure of 54%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 93%, against 87% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 3rd of the 4 practices in Marlborough with 50 or more responses. 94% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (98%). 110 patients answered the survey (response rate 42%).
| Survey question | Ramsbury & Wanborough Surgery | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 95% | 81% | 77% |
| Easy to contact by phone | 94% | 62% | 57% |
| Easy to contact via the website | 92% | 59% | 58% |
| Easy to contact via the NHS App | 97% | 56% | 54% |
| Reception team helpful | 100% | 88% | 85% |
| Last contact good | 98% | 76% | 73% |
| Wait for appointment about right | 78% | 71% | 69% |
| Listened to well | 93% | 90% | 87% |
| Treated with care and concern | 95% | 89% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 98% | 92% | 90% |
In the Friends and Family Test for July 2026, 99% of 818 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ramsbury & Wanborough Surgery is Outstanding, published in June 2018. One key question is rated differently: Safe Good. It held the same rating in the report before (February 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Outstanding |
10,446 patients were registered at Ramsbury & Wanborough Surgery in September 2026, up 1.2% on a year earlier (England: down 1.1%).
26% of its patients are aged 65 or over, against 19% across England. With 5.8 full-time-equivalent qualified GPs, there are 1,809 patients per GP, fewer than the England figure of 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. The practice also has 2.4 nurses and 7.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.6 | 7.7 |
| August 2024 | 5.4 | 5.4 |
| August 2025 | 5.4 | 6.1 |
| August 2026 | 5.8 | 7.7 |
From June 2026 to August 2026 the practice recorded 7,029 appointments a month, or 673 per 1,000 registered patients (England: 510). 95% were face to face (England: 63%). 42% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.
| Measure | Ramsbury & Wanborough Surgery | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 673 | 556 | 510 |
| Face to face | 95% | 64% | 63% |
| Same day as booked | 42% | 40% | 45% |
| More than 28 days after booking | 3% | 7% | 5% |
| Did not attend | 1% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.2% against 2.2%) and cancer (5.4% against 3.8%). It has a lower share for osteoporosis (0.3% against 1.2%), palliative or supportive care needs (0.2% against 0.6%) and a learning disability (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 10.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.7 years for women and 82.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.4% | 15.2% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Depression | 18+ yrs | 7.6% | 14.3% |
| Diabetes | 17+ yrs | 5.8% | 7.9% |
| Cancer | All ages | 5.4% | 3.8% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.2% | 4.6% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Learning disability | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.3% | 74.9% |
Ramsbury & Wanborough Surgery, Whittonditch Road, Ramsbury, Marlborough, SN8 2QT. Phone: 01672 520366. Website: www.ramsburyandwanboroughsurgery.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hungerford Surgery | 6.3 km | 89% |
| The Old School Surgery | 7.9 km | 98% |
| Lambourn Surgery | 8.0 km | 85% |
| Kennet and Avon Medical Partnership | 9.9 km | 71% |
| Dr Howells & Partners | 11.5 km | 97% |
- Burbage Surgery (99% overall experience good)
- Kennet and Avon Medical Partnership (71% overall experience good)
- The Old School Surgery (98% overall experience good)
How do patients rate Ramsbury & Wanborough Surgery?
In the 2026 GP Patient Survey, 95% of patients described their overall experience of Ramsbury & Wanborough Surgery as good, above the England figure of 77%. 94% found it easy to get through by phone.
How many patients are registered at Ramsbury & Wanborough Surgery?
10,446 patients were registered in September 2026, up 1.2% on a year earlier.
What is Ramsbury & Wanborough Surgery's CQC rating?
Outstanding overall, published in June 2018.
How many GPs does Ramsbury & Wanborough Surgery have?
5.8 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,809 patients per GP against 2,171 across England.
Are appointments at Ramsbury & Wanborough Surgery face to face?
95% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ramsbury & Wanborough Surgery's phone number?
01672 520366.