Lambourn Surgery, Hungerford: patient reviews and CQC rating
Lambourn Surgery is a GP practice in Hungerford with 6,118 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in June 2017. It has 4.9 full-time-equivalent qualified GPs, or 1,250 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Lambourn Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 87%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 66%, against 69% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
87% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (90%). 102 patients answered the survey (response rate 30%).
| Survey question | Lambourn Surgery | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 85% | 76% | 77% |
| Easy to contact by phone | 87% | 56% | 57% |
| Easy to contact via the website | 72% | 57% | 58% |
| Easy to contact via the NHS App | 63% | 53% | 54% |
| Reception team helpful | 92% | 84% | 85% |
| Last contact good | 85% | 72% | 73% |
| Wait for appointment about right | 66% | 69% | 69% |
| Listened to well | 94% | 88% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 98% | 90% | 90% |
In the Friends and Family Test for July 2026, 97% of 156 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Lambourn Surgery is Good, published in June 2017. All 5 key questions are rated Good. It held the same rating in the report before (November 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,118 patients were registered at Lambourn Surgery in September 2026, down 1.6% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 4.9 full-time-equivalent qualified GPs, there are 1,250 patients per GP, fewer than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 3.6 nurses and 1.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.2 | 4.2 |
| August 2024 | 4.2 | 5.3 |
| August 2025 | 4.2 | 5.1 |
| August 2026 | 4.9 | 6.0 |
From June 2026 to August 2026 the practice recorded 3,541 appointments a month, or 579 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 29% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Lambourn Surgery | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 579 | 451 | 510 |
| Face to face | 65% | 60% | 63% |
| Same day as booked | 29% | 45% | 45% |
| More than 28 days after booking | 7% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (1.9% against 1.1%), COPD (2.6% against 1.9%) and atrial fibrillation (2.9% against 2.2%). It has a lower share for a learning disability (0.3% against 0.6%), serious mental illness (0.6% against 1.0%) and depression (9.6% against 14.3%). The practice's patients live in areas with an average deprivation score of 16.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.9 years for women and 80.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.6% | 15.2% |
| Depression | 18+ yrs | 9.6% | 14.3% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Diabetes | 17+ yrs | 6.8% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| Cancer | All ages | 5.0% | 3.8% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| COPD | All ages | 2.6% | 1.9% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.9% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Palliative care | All ages | 0.3% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.5% | 74.9% |
Lambourn Surgery, Bockhampton Road,, Lambourn,, Hungerford, RG17 8PS. Phone: 0148871715. Website: www.lambournsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Ramsbury & Wanborough Surgery | 8.0 km | 95% |
| Hungerford Surgery | 9.9 km | 89% |
| Newbury Street Practice | 12.6 km | 73% |
| Dr Arthur & Partners | 12.6 km | 86% |
| Dr Howells & Partners | 12.9 km | 97% |
- Dr Howells & Partners (97% overall experience good)
- Hungerford Surgery (89% overall experience good)
How do patients rate Lambourn Surgery?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Lambourn Surgery as good, above the England figure of 77%. 87% found it easy to get through by phone.
How many patients are registered at Lambourn Surgery?
6,118 patients were registered in September 2026, down 1.6% on a year earlier.
What is Lambourn Surgery's CQC rating?
Good overall, published in June 2017.
How many GPs does Lambourn Surgery have?
4.9 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,250 patients per GP against 2,171 across England.
Are appointments at Lambourn Surgery face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Lambourn Surgery's phone number?
0148871715.