Newbury Street Practice, Wantage: patient reviews and CQC rating
Newbury Street Practice is a GP practice in Wantage with 15,863 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). The Care Quality Commission rates it Requires Improvement overall, in a report published in July 2023. It has 7.1 full-time-equivalent qualified GPs, or 2,232 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Newbury Street Practice
Its best result against England is the share who said the wait for their last appointment was about right: 74%, against 69% across England. Its weakest is the share who found it easy to get through to the practice by phone: 40%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
40% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (68%). 117 patients answered the survey (response rate 37%).
| Survey question | Newbury Street Practice | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 73% | 76% | 77% |
| Easy to contact by phone | 40% | 56% | 57% |
| Easy to contact via the website | 54% | 57% | 58% |
| Easy to contact via the NHS App | 56% | 53% | 54% |
| Reception team helpful | 77% | 84% | 85% |
| Last contact good | 66% | 72% | 73% |
| Wait for appointment about right | 74% | 69% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 91% | 90% | 90% |
In the Friends and Family Test for July 2026, 84% of 353 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Newbury Street Practice is Requires Improvement, published in July 2023. 3 key questions are rated differently: Caring Good, Responsive Good and Effective Good. Its previous overall rating was Inadequate (December 2022).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,863 patients were registered at Newbury Street Practice in September 2026, down 0.6% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 7.1 full-time-equivalent qualified GPs, there are 2,232 patients per GP, close to the England figure of 2,171 and Thames Valley's 2,121. The practice also has 3.9 nurses and 4.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.0 | 8.0 |
| August 2024 | 7.7 | 9.8 |
| August 2025 | 7.1 | 7.1 |
| August 2026 | 7.1 | 8.2 |
From June 2026 to August 2026 the practice recorded 7,766 appointments a month, or 490 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 41% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Newbury Street Practice | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 490 | 451 | 510 |
| Face to face | 59% | 60% | 63% |
| Same day as booked | 41% | 45% | 45% |
| More than 28 days after booking | 8% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.1% against 0.8%) and cancer (4.8% against 3.8%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%), osteoporosis (0.8% against 1.2%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 10.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.3 years for women and 81.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.9% | 15.2% |
| Depression | 18+ yrs | 13.0% | 14.3% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Diabetes | 17+ yrs | 6.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% |
| Cancer | All ages | 4.8% | 3.8% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Dementia | All ages | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.3% | 74.9% |
Newbury Street Practice, The Health Centre, Mably Way, Wantage, OX12 9BN. Phone: 01235 639521. Website: www.newburystreetpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Arthur & Partners | 0.0 km | 86% |
| Woodlands Medical Centre | 11.5 km | 63% |
| Marcham Road Health Centre | 11.6 km | 75% |
| White Horse Medical Practice | 12.2 km | 80% |
| Didcot Health Centre Practice | 12.3 km | 71% |
- Dr Arthur & Partners (86% overall experience good)
How do patients rate Newbury Street Practice?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Newbury Street Practice as good, against 77% across England. 40% found it easy to get through by phone.
How many patients are registered at Newbury Street Practice?
15,863 patients were registered in September 2026, down 0.6% on a year earlier.
What is Newbury Street Practice's CQC rating?
Requires Improvement overall, published in July 2023.
How many GPs does Newbury Street Practice have?
7.1 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 2,232 patients per GP against 2,171 across England.
Are appointments at Newbury Street Practice face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Newbury Street Practice's phone number?
01235 639521.