White Horse Medical Practice, Faringdon: patient reviews and CQC rating
White Horse Medical Practice is a GP practice in Faringdon with 19,507 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in April 2016. It has 9.8 full-time-equivalent qualified GPs, or 1,998 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about White Horse Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 86%, above the England figure of 69%. Its weakest is the share who found it easy to get through to the practice by phone: 50%, against 57% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
50% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (70%). 196 patients answered the survey (response rate 35%).
| Survey question | White Horse Medical Practice | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 80% | 76% | 77% |
| Easy to contact by phone | 50% | 56% | 57% |
| Easy to contact via the website | 64% | 57% | 58% |
| Easy to contact via the NHS App | 60% | 53% | 54% |
| Reception team helpful | 89% | 84% | 85% |
| Last contact good | 76% | 72% | 73% |
| Wait for appointment about right | 86% | 69% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 92% | 90% | 90% |
In the Friends and Family Test for July 2026, 84% of 467 responses rated the practice good or very good (England: 92%).
CQC's overall rating for White Horse Medical Practice is Good, published in April 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
19,507 patients were registered at White Horse Medical Practice in September 2026, up 0.8% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 9.8 full-time-equivalent qualified GPs, there are 1,998 patients per GP, close to the England figure of 2,171 and Thames Valley's 2,121. The practice also has 4.6 nurses and 9.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.2 | 11.9 |
| August 2024 | 8.6 | 12.4 |
| August 2025 | 8.9 | 11.7 |
| August 2026 | 9.8 | 14.9 |
From June 2026 to August 2026 the practice recorded 9,364 appointments a month, or 480 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 47% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | White Horse Medical Practice | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 480 | 451 | 510 |
| Face to face | 53% | 60% | 63% |
| Same day as booked | 47% | 45% | 45% |
| More than 28 days after booking | 9% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (1.8% against 1.2%) and cancer (5.1% against 3.8%). It has a lower share for a learning disability (0.3% against 0.6%), palliative or supportive care needs (0.4% against 0.6%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 11.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.4 years for women and 81.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.7% | 14.3% |
| High blood pressure | All ages | 16.3% | 15.2% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Diabetes | 17+ yrs | 6.5% | 7.9% |
| Cancer | All ages | 5.1% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% |
| COPD | All ages | 1.6% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Dementia | All ages | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.3% | 74.9% |
White Horse Medical Practice, Faringdon Medical Centre, Volunteer Way, Faringdon, SN7 7YU. Phone: 01367 242388. Website: www.whmp.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Elm Tree Surgery | 7.8 km | 88% |
| Dr Matthews & Partner | 8.9 km | 68% |
| Westrop Medical Practice | 9.5 km | 78% |
| Newbury Street Practice | 12.2 km | 73% |
| Dr Arthur & Partners | 12.2 km | 86% |
How do patients rate White Horse Medical Practice?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of White Horse Medical Practice as good, against 77% across England. 50% found it easy to get through by phone.
How many patients are registered at White Horse Medical Practice?
19,507 patients were registered in September 2026, up 0.8% on a year earlier.
What is White Horse Medical Practice's CQC rating?
Good overall, published in April 2016.
How many GPs does White Horse Medical Practice have?
9.8 full-time-equivalent qualified GPs (15 qualified GPs by headcount), which is 1,998 patients per GP against 2,171 across England.
Are appointments at White Horse Medical Practice face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is White Horse Medical Practice's phone number?
01367 242388.