Dr Matthews & Partner, Oxford: patient reviews and CQC rating
Dr Matthews & Partner is a GP practice in Oxford with 8,875 registered patients (September 2026). In the 2026 GP Patient Survey, 68% of its patients described their overall experience as good, below the England figure of 77% (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 3.5 full-time-equivalent qualified GPs, or 2,550 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Matthews & Partner
Its result closest to England is the share who said their needs were met at their last appointment: 87%, against 90% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 31%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 19th of the 19 practices in Oxford with 50 or more responses. 37% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (62%). 107 patients answered the survey (response rate 35%).
| Survey question | Dr Matthews & Partner | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 68% | 76% | 77% |
| Easy to contact by phone | 37% | 56% | 57% |
| Easy to contact via the website | 50% | 57% | 58% |
| Easy to contact via the NHS App | 31% | 53% | 54% |
| Reception team helpful | 75% | 84% | 85% |
| Last contact good | 61% | 72% | 73% |
| Wait for appointment about right | 49% | 69% | 69% |
| Listened to well | 79% | 88% | 87% |
| Treated with care and concern | 80% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 87% | 90% | 90% |
In the Friends and Family Test for July 2026, 94% of 118 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Matthews & Partner is Good, published in May 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,875 patients were registered at Dr Matthews & Partner in September 2026, down 3.4% on a year earlier (England: down 1.1%).
26% of its patients are aged 65 or over, against 19% across England. With 3.5 full-time-equivalent qualified GPs, there are 2,550 patients per GP, more than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 2.9 nurses and 5.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.6 | 3.6 |
| August 2024 | 3.6 | 3.6 |
| August 2025 | 2.7 | 2.7 |
| August 2026 | 3.5 | 3.5 |
From June 2026 to August 2026 the practice recorded 4,351 appointments a month, or 490 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 27% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
30% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dr Matthews & Partner | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 490 | 451 | 510 |
| Face to face | 68% | 60% | 63% |
| Same day as booked | 27% | 45% | 45% |
| More than 28 days after booking | 10% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (6.0% against 3.8%), atrial fibrillation (3.5% against 2.2%) and heart failure (1.4% against 1.1%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 10.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.0 years for women and 81.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.2% | 15.2% |
| Depression | 18+ yrs | 15.3% | 14.3% |
| Diabetes | 17+ yrs | 7.3% | 7.9% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Cancer | All ages | 6.0% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% |
| Atrial fibrillation | All ages | 3.5% | 2.2% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| COPD | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.9% | 74.9% |
Dr Matthews & Partner, Landells, Bampton, Oxford, OX18 2LJ. Phone: 01993 850257. Website: www.bamptonmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Broadshires Health Centre | 4.7 km | 78% |
| The Nuffield Practice | 7.7 km | 70% |
| Windrush Medical Practice, Windrush Health Centre | 7.8 km | 81% |
| Cogges Surgery | 7.9 km | 82% |
| White Horse Medical Practice | 8.9 km | 80% |
- Burford Surgery (89% overall experience good)
- The Broadshires Health Centre (78% overall experience good)
- The Charlbury Medical Centre (74% overall experience good)
How do patients rate Dr Matthews & Partner?
In the 2026 GP Patient Survey, 68% of patients described their overall experience of Dr Matthews & Partner as good, below the England figure of 77%. 37% found it easy to get through by phone.
How many patients are registered at Dr Matthews & Partner?
8,875 patients were registered in September 2026, down 3.4% on a year earlier.
What is Dr Matthews & Partner's CQC rating?
Good overall, published in May 2016.
How many GPs does Dr Matthews & Partner have?
3.5 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,550 patients per GP against 2,171 across England.
Are appointments at Dr Matthews & Partner face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Matthews & Partner's phone number?
01993 850257.