Rural West Oxfordshire PCN: primary care network practices and patient survey
Rural West Oxfordshire PCN is a primary care network of 4 GP practices with 34,434 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England. Its practices have 2,343 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Rural West Oxfordshire PCN with survey results, the share of patients describing their overall experience as good ranges from 68% at Dr Matthews & Partner to 89% at Burford Surgery, with a median of 76% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Burford Surgery has the highest share finding it easy to get through by phone (89%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Burford Surgery | 8,090 | 89% | 89% | Good | 1,779 |
| The Broadshires Health Centre | 12,473 | 78% | 39% | Good | 2,766 |
| The Charlbury Medical Centre | 4,996 | 74% | 69% | Good | 2,313 |
| Dr Matthews & Partner | 8,875 | 68% | 37% | Good | 2,550 |
Results for the network as a whole, from 457 responses, against Thames Valley and England.
| Survey question | Rural West Oxfordshire PCN | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 77% | 76% | 77% |
| Easy to contact by phone | 55% | 56% | 57% |
| Easy to contact via the website | 56% | 57% | 58% |
| Easy to contact via the NHS App | 49% | 53% | 54% |
| Reception team helpful | 82% | 84% | 85% |
| Last contact good | 73% | 72% | 73% |
| Wait for appointment about right | 61% | 69% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 93% | 90% | 90% |
There are 2,343 registered patients per full-time-equivalent qualified GP in Rural West Oxfordshire PCN, close to England's 2,171 and Thames Valley's 2,121. Practices recorded 541 appointments a month per 1,000 patients (England: 510), 59% of them face to face. 40% of appointments took place on the day they were booked (England: 45%).
22% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.8% over the year (England: shrank 1.1%).
| Measure | Rural West Oxfordshire PCN | Thames Valley | England |
|---|---|---|---|
| Patients per qualified GP | 2,343 | 2,121 | 2,171 |
| Appointments per 1,000 patients a month | 541 | 451 | 510 |
| Face-to-face appointments | 59% | 60% | 63% |
| Same day as booked | 40% | 45% | 45% |
| Did not attend | 4% | 5% | 4% |
| Patients aged 65 or over | 22% | 18% | 19% |
Relative to England, the register furthest above England's rate at practices in Rural West Oxfordshire PCN is cancer (5.0% against 3.8%), and the furthest below is palliative care (0.2% against 0.6%).
| Condition register | Age group | Rural West Oxfordshire PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 16.6% | 14.3% | 4,520 |
| High blood pressure | All ages | 15.9% | 15.2% | 5,472 |
| Asthma | 6+ yrs | 7.1% | 6.6% | 2,290 |
| Diabetes | 17+ yrs | 6.8% | 7.9% | 1,872 |
| Cancer | All ages | 5.0% | 3.8% | 1,730 |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% | 1,142 |
| Atrial fibrillation | All ages | 2.9% | 2.2% | 1,007 |
| Coronary heart disease | All ages | 2.6% | 3.0% | 910 |
| Stroke and TIA | All ages | 1.9% | 1.9% | 664 |
| COPD | All ages | 1.5% | 1.9% | 524 |
| Heart failure | All ages | 1.2% | 1.1% | 424 |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% | 155 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 270 |
| Dementia | All ages | 0.8% | 0.8% | 291 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 223 |
| Serious mental illness | All ages | 0.8% | 1.0% | 268 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 153 |
| Learning disability | All ages | 0.4% | 0.6% | 141 |
| Palliative care | All ages | 0.2% | 0.6% | 85 |
- Ascot PCN (4 practices)
- Caversham PCN (2 practices)
- Eynsham & Witney PCN (4 practices)
- Kennet PCN (3 practices)
- Kidlington, Islip, Woodstock & Yarnton (KIWY) PCN (4 practices)
- Maidenhead PCN (9 practices)
- North Oxfordshire Rural Alliance (NORA) PCN (5 practices)
- Windsor PCN (6 practices)
Which practices are in Rural West Oxfordshire PCN?
Burford Surgery, Dr Matthews & Partner, The Broadshires Health Centre and The Charlbury Medical Centre.
How do patients rate Rural West Oxfordshire PCN?
77% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Rural West Oxfordshire PCN cover?
34,434 registered patients across 4 practices in September 2026.
How many patients per GP does Rural West Oxfordshire PCN have?
2,343 per full-time-equivalent qualified GP, against 2,171 across England.