Caversham PCN: primary care network practices and patient survey
Caversham PCN is a primary care network of 2 GP practices with 31,544 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,198 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Caversham PCN with survey results, the share of patients describing their overall experience as good ranges from 85% at Balmore Park Surgery to 90% at Emmer Green Surgery, with a median of 88% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Emmer Green Surgery has the highest share finding it easy to get through by phone (67%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Emmer Green Surgery | 11,706 | 90% | 67% | Good | 2,051 |
| Balmore Park Surgery | 19,838 | 85% | 57% | Good | 2,295 |
Results for the network as a whole, from 217 responses, against Thames Valley and England.
| Survey question | Caversham PCN | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 87% | 76% | 77% |
| Easy to contact by phone | 61% | 56% | 57% |
| Easy to contact via the website | 76% | 57% | 58% |
| Easy to contact via the NHS App | 64% | 53% | 54% |
| Reception team helpful | 85% | 84% | 85% |
| Last contact good | 80% | 72% | 73% |
| Wait for appointment about right | 62% | 69% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 94% | 90% | 90% |
There are 2,198 registered patients per full-time-equivalent qualified GP in Caversham PCN, close to England's 2,171 and Thames Valley's 2,121. Practices recorded 457 appointments a month per 1,000 patients (England: 510), 69% of them face to face. 37% of appointments took place on the day they were booked (England: 45%).
20% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.8% over the year (England: shrank 1.1%).
| Measure | Caversham PCN | Thames Valley | England |
|---|---|---|---|
| Patients per qualified GP | 2,198 | 2,121 | 2,171 |
| Appointments per 1,000 patients a month | 457 | 451 | 510 |
| Face-to-face appointments | 69% | 60% | 63% |
| Same day as booked | 37% | 45% | 45% |
| Did not attend | 3% | 5% | 4% |
| Patients aged 65 or over | 20% | 18% | 19% |
Relative to England, the register furthest above England's rate at practices in Caversham PCN is palliative care (0.8% against 0.6%), and the furthest below is copd (1.2% against 1.9%).
| Condition register | Age group | Caversham PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 15.3% | 15.2% | 4,933 |
| Depression | 18+ yrs | 13.5% | 14.3% | 3,447 |
| Asthma | 6+ yrs | 7.3% | 6.6% | 2,234 |
| Diabetes | 17+ yrs | 6.7% | 7.9% | 1,730 |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% | 1,397 |
| Cancer | All ages | 4.3% | 3.8% | 1,396 |
| Atrial fibrillation | All ages | 2.5% | 2.2% | 808 |
| Coronary heart disease | All ages | 2.5% | 3.0% | 805 |
| Stroke and TIA | All ages | 1.7% | 1.9% | 541 |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% | 158 |
| Heart failure | All ages | 1.2% | 1.1% | 389 |
| COPD | All ages | 1.2% | 1.9% | 381 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 244 |
| Dementia | All ages | 0.9% | 0.8% | 294 |
| Serious mental illness | All ages | 0.9% | 1.0% | 283 |
| Palliative care | All ages | 0.8% | 0.6% | 261 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 199 |
| Learning disability | All ages | 0.5% | 0.6% | 162 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 123 |
- New Reading PCN (4 practices)
- Reading Central PCN (5 practices)
- Reading Holybrook PCN (3 practices)
- The Triangle PCN (2 practices)
- Wokingham North PCN (3 practices)
Which practices are in Caversham PCN?
Balmore Park Surgery and Emmer Green Surgery.
How do patients rate Caversham PCN?
87% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Caversham PCN cover?
31,544 registered patients across 2 practices in September 2026.
How many patients per GP does Caversham PCN have?
2,198 per full-time-equivalent qualified GP, against 2,171 across England.