Burford Surgery, Burford: patient reviews and CQC rating
Burford Surgery is a GP practice in Burford with 8,090 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 4.5 full-time-equivalent qualified GPs, or 1,779 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Burford Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 89%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 64%, against 69% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
89% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (87%). 128 patients answered the survey (response rate 44%).
| Survey question | Burford Surgery | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 89% | 76% | 77% |
| Easy to contact by phone | 89% | 56% | 57% |
| Easy to contact via the website | 68% | 57% | 58% |
| Easy to contact via the NHS App | 58% | 53% | 54% |
| Reception team helpful | 91% | 84% | 85% |
| Last contact good | 90% | 72% | 73% |
| Wait for appointment about right | 64% | 69% | 69% |
| Listened to well | 95% | 88% | 87% |
| Treated with care and concern | 96% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 97% | 90% | 90% |
CQC's overall rating for Burford Surgery is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,090 patients were registered at Burford Surgery in September 2026, up 3.9% on a year earlier (England: down 1.1%).
28% of its patients are aged 65 or over, against 19% across England. With 4.5 full-time-equivalent qualified GPs, there are 1,779 patients per GP, fewer than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 2.4 nurses and 4.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.9 | 3.9 |
| August 2024 | 4.0 | 4.0 |
| August 2025 | 3.3 | 4.3 |
| August 2026 | 4.5 | 5.6 |
From June 2026 to August 2026 the practice recorded 5,046 appointments a month, or 624 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 31% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Burford Surgery | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 624 | 451 | 510 |
| Face to face | 59% | 60% | 63% |
| Same day as booked | 31% | 45% | 45% |
| More than 28 days after booking | 5% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (6.0% against 3.8%), atrial fibrillation (3.4% against 2.2%) and asthma (8.0% against 6.6%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%), chronic kidney disease (3.3% against 4.6%) and depression (10.7% against 14.3%). The practice's patients live in areas with an average deprivation score of 12.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.7 years for women and 81.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.4% | 15.2% |
| Depression | 18+ yrs | 10.7% | 14.3% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Cancer | All ages | 6.0% | 3.8% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 1.7% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Dementia | All ages | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 85.3% | 74.9% |
Burford Surgery, 59 Sheep Street, Burford, OX18 4LS. Phone: 01993 822176. Website: www.burfordsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Broadshires Health Centre | 5.9 km | 78% |
| Wychwood Surgery | 6.8 km | 98% |
| Windrush Medical Practice, Windrush Health Centre | 10.6 km | 81% |
| Dr Matthews & Partner | 10.7 km | 68% |
| The Nuffield Practice | 10.7 km | 70% |
- Dr Matthews & Partner (68% overall experience good)
- The Broadshires Health Centre (78% overall experience good)
- The Charlbury Medical Centre (74% overall experience good)
How do patients rate Burford Surgery?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Burford Surgery as good, above the England figure of 77%. 89% found it easy to get through by phone.
How many patients are registered at Burford Surgery?
8,090 patients were registered in September 2026, up 3.9% on a year earlier.
What is Burford Surgery's CQC rating?
Good overall, published in August 2016.
How many GPs does Burford Surgery have?
4.5 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,779 patients per GP against 2,171 across England.
Are appointments at Burford Surgery face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Burford Surgery's phone number?
01993 822176.