Windrush Medical Practice, Windrush Health Centre, Witney: patient reviews and CQC rating
Windrush Medical Practice, Windrush Health Centre is a GP practice in Witney with 21,274 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). The Care Quality Commission rates it Outstanding overall, in a report published in June 2016. It has 12.9 full-time-equivalent qualified GPs, or 1,651 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Windrush Medical Practice, Windrush Health Centre
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 99%, above the England figure of 93%. Its weakest is the share who found it easy to get through to the practice by phone: 42%, below the England figure of 57%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 2nd of the 4 practices in Witney with 50 or more responses. 42% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (79%). 107 patients answered the survey (response rate 31%).
| Survey question | Windrush Medical Practice, Windrush Health Centre | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 81% | 76% | 77% |
| Easy to contact by phone | 42% | 56% | 57% |
| Easy to contact via the website | 52% | 57% | 58% |
| Easy to contact via the NHS App | 57% | 53% | 54% |
| Reception team helpful | 82% | 84% | 85% |
| Last contact good | 77% | 72% | 73% |
| Wait for appointment about right | 65% | 69% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 94% | 90% | 90% |
In the Friends and Family Test for July 2026, 94% of 596 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Windrush Medical Practice, Windrush Health Centre is Outstanding, published in June 2016. 2 key questions are rated differently: Caring Good and Responsive Good.
| Key question | Rating |
|---|---|
| Safe | Outstanding |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Outstanding |
21,274 patients were registered at Windrush Medical Practice, Windrush Health Centre in September 2026, down 0.7% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 12.9 full-time-equivalent qualified GPs, there are 1,651 patients per GP, fewer than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 8.5 nurses and 12.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.7 | 13.3 |
| August 2024 | 10.9 | 17.5 |
| August 2025 | 11.9 | 13.8 |
| August 2026 | 12.9 | 16.1 |
From June 2026 to August 2026 the practice recorded 9,042 appointments a month, or 425 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 41% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Windrush Medical Practice, Windrush Health Centre | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 425 | 451 | 510 |
| Face to face | 74% | 60% | 63% |
| Same day as booked | 41% | 45% | 45% |
| More than 28 days after booking | 6% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (5.9% against 1.2%), cancer (5.2% against 3.8%) and heart failure (1.4% against 1.1%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%) and COPD (1.3% against 1.9%). The practice's patients live in areas with an average deprivation score of 10.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.1 years for women and 81.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.2% | 15.2% |
| Depression | 18+ yrs | 14.6% | 14.3% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Diabetes | 17+ yrs | 6.5% | 7.9% |
| Osteoporosis | 50+ yrs | 5.9% | 1.2% |
| Cancer | All ages | 5.2% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| COPD | All ages | 1.3% | 1.9% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.9% | 74.9% |
Windrush Medical Practice, Windrush Health Centre, Welch Way, Witney, OX28 6JS. Phone: 01993 702911. Website: www.windrushmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Nuffield Practice | 0.2 km | 70% |
| Cogges Surgery | 1.2 km | 82% |
| The Broadshires Health Centre | 7.2 km | 78% |
| Dr Matthews & Partner | 7.8 km | 68% |
| Eynsham Medical Group | 7.8 km | 80% |
- Cogges Surgery (82% overall experience good)
- Eynsham Medical Group (80% overall experience good)
- The Nuffield Practice (70% overall experience good)
How do patients rate Windrush Medical Practice, Windrush Health Centre?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Windrush Medical Practice, Windrush Health Centre as good, against 77% across England. 42% found it easy to get through by phone.
How many patients are registered at Windrush Medical Practice, Windrush Health Centre?
21,274 patients were registered in September 2026, down 0.7% on a year earlier.
What is Windrush Medical Practice, Windrush Health Centre's CQC rating?
Outstanding overall, published in June 2016.
How many GPs does Windrush Medical Practice, Windrush Health Centre have?
12.9 full-time-equivalent qualified GPs (21 qualified GPs by headcount), which is 1,651 patients per GP against 2,171 across England.
Are appointments at Windrush Medical Practice, Windrush Health Centre face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Windrush Medical Practice, Windrush Health Centre's phone number?
01993 702911.