The Leys Health Centre, Oxford: patient reviews and CQC rating
The Leys Health Centre is a GP practice in Oxford with 12,315 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 6.0 full-time-equivalent qualified GPs, or 2,050 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Leys Health Centre
Its best result against England is the share who said the wait for their last appointment was about right: 81%, above the England figure of 69%. Its weakest is the share who described their last contact with the practice as good: 69%, against 73% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 10th of the 19 practices in Oxford with 50 or more responses. 57% found it easy to get through by phone (England: 57%). The overall experience result is 13 points higher than in 2025 (66%). 102 patients answered the survey (response rate 15%).
| Survey question | The Leys Health Centre | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 79% | 76% | 77% |
| Easy to contact by phone | 57% | 56% | 57% |
| Easy to contact via the website | 66% | 57% | 58% |
| Easy to contact via the NHS App | 57% | 53% | 54% |
| Reception team helpful | 89% | 84% | 85% |
| Last contact good | 69% | 72% | 73% |
| Wait for appointment about right | 81% | 69% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 95% | 90% | 90% |
CQC's overall rating for The Leys Health Centre is Good, published in May 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,315 patients were registered at The Leys Health Centre in September 2026, down 0.8% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 6.0 full-time-equivalent qualified GPs, there are 2,050 patients per GP, close to the England figure of 2,171 and Thames Valley's 2,121. The practice also has 1.7 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.6 | 4.1 |
| August 2024 | 3.5 | 4.6 |
| August 2025 | 5.0 | 7.1 |
| August 2026 | 6.0 | 8.1 |
From June 2026 to August 2026 the practice recorded 7,655 appointments a month, or 622 per 1,000 registered patients (England: 510). 54% were face to face (England: 63%). 57% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | The Leys Health Centre | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 622 | 451 | 510 |
| Face to face | 54% | 60% | 63% |
| Same day as booked | 57% | 45% | 45% |
| More than 28 days after booking | 3% | 4% | 5% |
| Did not attend | 10% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.0% against 1.2%), a learning disability (0.8% against 0.6%) and COPD (2.5% against 1.9%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), chronic kidney disease (2.3% against 4.6%) and atrial fibrillation (1.3% against 2.2%). The practice's patients live in areas with an average deprivation score of 30.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.2 years for women and 76.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.6% | 14.3% |
| High blood pressure | All ages | 13.0% | 15.2% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Asthma | 6+ yrs | 6.0% | 6.6% |
| Cancer | All ages | 2.9% | 3.8% |
| COPD | All ages | 2.5% | 1.9% |
| Chronic kidney disease | 18+ yrs | 2.3% | 4.6% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Heart failure | All ages | 1.0% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 63.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.8% | 74.9% |
The Leys Health Centre, Dunnock Way, Oxford, OX4 7EX. Phone: 01865 778244. Website: www.theleyshealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Temple Cowley Medical Group | 2.2 km | 73% |
| Donnington Medical Partnership | 3.1 km | 78% |
| Bartlemas Surgery | 4.1 km | 79% |
| Cowley Road Medical Practice | 4.1 km | 73% |
| St. Bartholomew's Medical Centre | 4.1 km | 71% |
- Donnington Medical Partnership (78% overall experience good)
- Temple Cowley Medical Group (73% overall experience good)
How do patients rate The Leys Health Centre?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of The Leys Health Centre as good, against 77% across England. 57% found it easy to get through by phone.
How many patients are registered at The Leys Health Centre?
12,315 patients were registered in September 2026, down 0.8% on a year earlier.
What is The Leys Health Centre's CQC rating?
Good overall, published in May 2016.
How many GPs does The Leys Health Centre have?
6.0 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 2,050 patients per GP against 2,171 across England.
Are appointments at The Leys Health Centre face to face?
54% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Leys Health Centre's phone number?
01865 778244.