Bartlemas Surgery, Oxford: patient reviews and CQC rating
Bartlemas Surgery is a GP practice in Oxford with 9,374 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in May 2017. It has 5.9 full-time-equivalent qualified GPs, or 1,582 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bartlemas Surgery
Its best result against England is the share who said the healthcare professional was good at listening to them: 93%, against 87% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 43%, against 54% across England. With 123 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 12th of the 19 practices in Oxford with 50 or more responses. 58% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (82%). 123 patients answered the survey (response rate 20%).
| Survey question | Bartlemas Surgery | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 79% | 76% | 77% |
| Easy to contact by phone | 58% | 56% | 57% |
| Easy to contact via the website | 53% | 57% | 58% |
| Easy to contact via the NHS App | 43% | 53% | 54% |
| Reception team helpful | 86% | 84% | 85% |
| Last contact good | 75% | 72% | 73% |
| Wait for appointment about right | 70% | 69% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 95% | 90% | 90% |
In the Friends and Family Test for July 2026, 90% of 52 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Bartlemas Surgery is Good, published in May 2017. All 5 key questions are rated Good. It held the same rating in the report before (October 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,374 patients were registered at Bartlemas Surgery in September 2026, down 6.5% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 5.9 full-time-equivalent qualified GPs, there are 1,582 patients per GP, fewer than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 2.0 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.6 | 7.8 |
| August 2024 | 4.4 | 7.6 |
| August 2025 | 6.1 | 9.1 |
| August 2026 | 5.9 | 8.1 |
From June 2026 to August 2026 the practice recorded 3,644 appointments a month, or 389 per 1,000 registered patients (England: 510). 62% were face to face (England: 63%). 40% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
67% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Bartlemas Surgery | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 389 | 451 | 510 |
| Face to face | 62% | 60% | 63% |
| Same day as booked | 40% | 45% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.7% against 1.0%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), COPD (0.8% against 1.9%) and atrial fibrillation (1.1% against 2.2%). The practice's patients live in areas with an average deprivation score of 16.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.8 years for women and 79.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.6% | 14.3% |
| High blood pressure | All ages | 11.5% | 15.2% |
| Diabetes | 17+ yrs | 8.0% | 7.9% |
| Asthma | 6+ yrs | 6.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Cancer | All ages | 2.2% | 3.8% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Coronary heart disease | All ages | 1.6% | 3.0% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| COPD | All ages | 0.8% | 1.9% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Heart failure | All ages | 0.7% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 62.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 50.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.6% | 74.9% |
Bartlemas Surgery, East Oxford Health Centre, Oxford, OX4 1XD. Phone: 01865 263120. Website: www.bartlemas.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Cowley Road Medical Practice | 0.0 km | 73% |
| St. Bartholomew's Medical Centre | 0.1 km | 71% |
| St Clement's Surgery | 0.6 km | 70% |
| Donnington Medical Partnership | 1.3 km | 78% |
| Luther Street | 1.8 km | 73% |
- Cowley Road Medical Practice (73% overall experience good)
- St Clement's Surgery (70% overall experience good)
How do patients rate Bartlemas Surgery?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Bartlemas Surgery as good, against 77% across England. 58% found it easy to get through by phone.
How many patients are registered at Bartlemas Surgery?
9,374 patients were registered in September 2026, down 6.5% on a year earlier.
What is Bartlemas Surgery's CQC rating?
Good overall, published in May 2017.
How many GPs does Bartlemas Surgery have?
5.9 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,582 patients per GP against 2,171 across England.
Are appointments at Bartlemas Surgery face to face?
62% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bartlemas Surgery's phone number?
01865 263120.