City - East Oxford PCN: primary care network practices and patient survey
City - East Oxford PCN is a primary care network of 3 GP practices with 26,569 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England. Its practices have 1,741 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in City - East Oxford PCN with survey results, the share of patients describing their overall experience as good ranges from 70% at St Clement's Surgery to 79% at Bartlemas Surgery, with a median of 73% (England: 77%). None differs from England by more than the survey's margin of error. St Clement's Surgery has the highest share finding it easy to get through by phone (78%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Bartlemas Surgery | 9,374 | 79% | 58% | Good | 1,582 |
| Cowley Road Medical Practice | 11,394 | 73% | 75% | Good | 1,890 |
| St Clement's Surgery | 5,801 | 70% | 78% | Good | 1,754 |
Results for the network as a whole, from 306 responses, against Thames Valley and England.
| Survey question | City - East Oxford PCN | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 74% | 76% | 77% |
| Easy to contact by phone | 70% | 56% | 57% |
| Easy to contact via the website | 52% | 57% | 58% |
| Easy to contact via the NHS App | 48% | 53% | 54% |
| Reception team helpful | 89% | 84% | 85% |
| Last contact good | 77% | 72% | 73% |
| Wait for appointment about right | 67% | 69% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 90% | 93% | 93% |
| Needs met | 89% | 90% | 90% |
There are 1,741 registered patients per full-time-equivalent qualified GP in City - East Oxford PCN, fewer than England's 2,171 and Thames Valley's 2,121. Practices recorded 394 appointments a month per 1,000 patients (England: 510), 62% of them face to face. 38% of appointments took place on the day they were booked (England: 45%).
10% of registered patients are aged 65 or over (England: 19%). Lists shrank by 6.0% over the year (England: shrank 1.1%).
| Measure | City - East Oxford PCN | Thames Valley | England |
|---|---|---|---|
| Patients per qualified GP | 1,741 | 2,121 | 2,171 |
| Appointments per 1,000 patients a month | 394 | 451 | 510 |
| Face-to-face appointments | 62% | 60% | 63% |
| Same day as booked | 38% | 45% | 45% |
| Did not attend | 8% | 5% | 4% |
| Patients aged 65 or over | 10% | 18% | 19% |
Relative to England, the register furthest above England's rate at practices in City - East Oxford PCN is serious mental illness (1.5% against 1.0%), and the furthest below is chronic kidney disease (1.8% against 4.6%).
| Condition register | Age group | City - East Oxford PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 10.1% | 14.3% | 2,368 |
| High blood pressure | All ages | 8.9% | 15.2% | 2,538 |
| Diabetes | 17+ yrs | 5.5% | 7.9% | 1,309 |
| Asthma | 6+ yrs | 4.7% | 6.6% | 1,279 |
| Cancer | All ages | 2.2% | 3.8% | 627 |
| Chronic kidney disease | 18+ yrs | 1.8% | 4.6% | 426 |
| Serious mental illness | All ages | 1.5% | 1.0% | 417 |
| Coronary heart disease | All ages | 1.4% | 3.0% | 395 |
| Stroke and TIA | All ages | 1.2% | 1.9% | 341 |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% | 68 |
| Atrial fibrillation | All ages | 1.0% | 2.2% | 279 |
| COPD | All ages | 0.8% | 1.9% | 230 |
| Heart failure | All ages | 0.6% | 1.1% | 164 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 131 |
| Learning disability | All ages | 0.5% | 0.6% | 129 |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% | 99 |
| Dementia | All ages | 0.4% | 0.8% | 108 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 100 |
| Palliative care | All ages | 0.2% | 0.6% | 70 |
- City - Ox3+ PCN (2 practices)
- Healthier Oxford City Network PCN (4 practices)
- Oxford Central PCN (4 practices)
- South East Oxford Health Alliance (Seoxha) PCN (3 practices)
Which practices are in City - East Oxford PCN?
Bartlemas Surgery, Cowley Road Medical Practice and St Clement's Surgery.
How do patients rate City - East Oxford PCN?
74% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does City - East Oxford PCN cover?
26,569 registered patients across 3 practices in September 2026.
How many patients per GP does City - East Oxford PCN have?
1,741 per full-time-equivalent qualified GP, against 2,171 across England.