City - Ox3+ PCN: primary care network practices and patient survey
City - Ox3+ PCN is a primary care network of 2 GP practices with 52,407 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,150 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in City - Ox3+ PCN with survey results, the share of patients describing their overall experience as good ranges from 79% at Bury Knowle Health Centre to 94% at Manor Surgery, with a median of 86% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Manor Surgery has the highest share finding it easy to get through by phone (72%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Manor Surgery | 26,770 | 94% | 72% | Good | 1,663 |
| Bury Knowle Health Centre | 25,637 | 79% | 55% | Good | 3,094 |
Results for the network as a whole, from 202 responses, against Thames Valley and England.
| Survey question | City - Ox3+ PCN | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 86% | 76% | 77% |
| Easy to contact by phone | 63% | 56% | 57% |
| Easy to contact via the website | 68% | 57% | 58% |
| Easy to contact via the NHS App | 70% | 53% | 54% |
| Reception team helpful | 94% | 84% | 85% |
| Last contact good | 77% | 72% | 73% |
| Wait for appointment about right | 76% | 69% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 93% | 90% | 90% |
There are 2,150 registered patients per full-time-equivalent qualified GP in City - Ox3+ PCN, close to England's 2,171 and Thames Valley's 2,121. Practices recorded 446 appointments a month per 1,000 patients (England: 510), 49% of them face to face. 41% of appointments took place on the day they were booked (England: 45%).
14% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.6% over the year (England: shrank 1.1%).
| Measure | City - Ox3+ PCN | Thames Valley | England |
|---|---|---|---|
| Patients per qualified GP | 2,150 | 2,121 | 2,171 |
| Appointments per 1,000 patients a month | 446 | 451 | 510 |
| Face-to-face appointments | 49% | 60% | 63% |
| Same day as booked | 41% | 45% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 14% | 18% | 19% |
Relative to England, the register furthest above England's rate at practices in City - Ox3+ PCN is osteoporosis (2.0% against 1.2%), and the furthest below is palliative care (0.2% against 0.6%).
| Condition register | Age group | City - Ox3+ PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 12.5% | 14.3% | 5,296 |
| High blood pressure | All ages | 11.3% | 15.2% | 5,926 |
| Diabetes | 17+ yrs | 5.0% | 7.9% | 2,197 |
| Asthma | 6+ yrs | 4.8% | 6.6% | 2,410 |
| Cancer | All ages | 3.0% | 3.8% | 1,584 |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% | 1,276 |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% | 293 |
| Coronary heart disease | All ages | 2.0% | 3.0% | 1,029 |
| Atrial fibrillation | All ages | 1.6% | 2.2% | 840 |
| Stroke and TIA | All ages | 1.4% | 1.9% | 706 |
| COPD | All ages | 1.3% | 1.9% | 655 |
| Serious mental illness | All ages | 1.0% | 1.0% | 509 |
| Heart failure | All ages | 0.8% | 1.1% | 423 |
| Dementia | All ages | 0.6% | 0.8% | 334 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 268 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 212 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 227 |
| Learning disability | All ages | 0.4% | 0.6% | 204 |
| Palliative care | All ages | 0.2% | 0.6% | 130 |
- City - East Oxford PCN (3 practices)
- Healthier Oxford City Network PCN (4 practices)
- Oxford Central PCN (4 practices)
- South East Oxford Health Alliance (Seoxha) PCN (3 practices)
Which practices are in City - Ox3+ PCN?
Bury Knowle Health Centre and Manor Surgery.
How do patients rate City - Ox3+ PCN?
86% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does City - Ox3+ PCN cover?
52,407 registered patients across 2 practices in September 2026.
How many patients per GP does City - Ox3+ PCN have?
2,150 per full-time-equivalent qualified GP, against 2,171 across England.