Manor Surgery, Oxford: patient reviews and CQC rating
Manor Surgery is a GP practice in Oxford with 26,770 registered patients (September 2026). In the 2026 GP Patient Survey, 94% of its patients described their overall experience as good, above the England figure of 77% (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in April 2019. It has 16.1 full-time-equivalent qualified GPs, or 1,663 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Manor Surgery
Its best result against England is the share who described their overall experience of the practice as good: 94%, above the England figure of 77%. Its result closest to England is the share who said their needs were met at their last appointment: 91%, against 90% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 1st of the 19 practices in Oxford with 50 or more responses. 72% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (92%). 107 patients answered the survey (response rate 25%).
| Survey question | Manor Surgery | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 94% | 76% | 77% |
| Easy to contact by phone | 72% | 56% | 57% |
| Easy to contact via the website | 67% | 57% | 58% |
| Easy to contact via the NHS App | 62% | 53% | 54% |
| Reception team helpful | 92% | 84% | 85% |
| Last contact good | 86% | 72% | 73% |
| Wait for appointment about right | 82% | 69% | 69% |
| Listened to well | 96% | 88% | 87% |
| Treated with care and concern | 96% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 91% | 90% | 90% |
CQC's overall rating for Manor Surgery is Good, published in April 2019. All 5 key questions are rated Good. It held the same rating in the report before (May 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
26,770 patients were registered at Manor Surgery in September 2026, up 1.6% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 16.1 full-time-equivalent qualified GPs, there are 1,663 patients per GP, fewer than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 7.2 nurses and 12.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 9.0 | 11.9 |
| August 2024 | 9.0 | 13.9 |
| August 2025 | 16.4 | 22.4 |
| August 2026 | 16.1 | 20.4 |
From June 2026 to August 2026 the practice recorded 14,944 appointments a month, or 558 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 41% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Manor Surgery | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 558 | 451 | 510 |
| Face to face | 53% | 60% | 63% |
| Same day as booked | 41% | 45% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.3% against 0.6%), COPD (1.3% against 1.9%) and a learning disability (0.4% against 0.6%). The practice's patients live in areas with an average deprivation score of 10.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.2 years for women and 81.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.8% | 15.2% |
| Depression | 18+ yrs | 11.9% | 14.3% |
| Diabetes | 17+ yrs | 5.8% | 7.9% |
| Asthma | 6+ yrs | 5.6% | 6.6% |
| Cancer | All ages | 3.9% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| COPD | All ages | 1.3% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Dementia | All ages | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 54.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.4% | 74.9% |
Manor Surgery, The Manor Surgery, Osler Road, Headington, Oxford, OX3 9BP. Phone: 01865 762535. Website: www.manorsurgeyoxford.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bury Knowle Health Centre | 0.7 km | 79% |
| St. Bartholomew's Medical Centre | 1.9 km | 71% |
| Bartlemas Surgery | 2.0 km | 79% |
| Cowley Road Medical Practice | 2.0 km | 73% |
| St Clement's Surgery | 2.3 km | 70% |
- Bury Knowle Health Centre (79% overall experience good)
How do patients rate Manor Surgery?
In the 2026 GP Patient Survey, 94% of patients described their overall experience of Manor Surgery as good, above the England figure of 77%. 72% found it easy to get through by phone.
How many patients are registered at Manor Surgery?
26,770 patients were registered in September 2026, up 1.6% on a year earlier.
What is Manor Surgery's CQC rating?
Good overall, published in April 2019.
How many GPs does Manor Surgery have?
16.1 full-time-equivalent qualified GPs (27 qualified GPs by headcount), which is 1,663 patients per GP against 2,171 across England.
Are appointments at Manor Surgery face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Manor Surgery's phone number?
01865 762535.