St. Bartholomew's Medical Centre, Oxford: patient reviews and CQC rating
St. Bartholomew's Medical Centre is a GP practice in Oxford with 27,748 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 12.2 full-time-equivalent qualified GPs, or 2,266 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about St. Bartholomew's Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 66%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 56%, below the England figure of 69%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 17th of the 19 practices in Oxford with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (68%). 177 patients answered the survey (response rate 13%).
| Survey question | St. Bartholomew's Medical Centre | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 71% | 76% | 77% |
| Easy to contact by phone | 66% | 56% | 57% |
| Easy to contact via the website | 51% | 57% | 58% |
| Easy to contact via the NHS App | 50% | 53% | 54% |
| Reception team helpful | 92% | 84% | 85% |
| Last contact good | 76% | 72% | 73% |
| Wait for appointment about right | 56% | 69% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 91% | 90% | 90% |
CQC's overall rating for St. Bartholomew's Medical Centre is Good, published in April 2017. All 5 key questions are rated Good. It held the same rating in the report before (July 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
27,748 patients were registered at St. Bartholomew's Medical Centre in September 2026, down 3.1% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 12.2 full-time-equivalent qualified GPs, there are 2,266 patients per GP, close to the England figure of 2,171 and Thames Valley's 2,121. The practice also has 3.0 nurses and 15.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.9 | 12.1 |
| August 2024 | 9.9 | 11.6 |
| August 2025 | 12.2 | 14.0 |
| August 2026 | 12.2 | 15.0 |
From June 2026 to August 2026 the practice recorded 10,495 appointments a month, or 378 per 1,000 registered patients (England: 510). 57% were face to face (England: 63%). 38% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | St. Bartholomew's Medical Centre | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 378 | 451 | 510 |
| Face to face | 57% | 60% | 63% |
| Same day as booked | 38% | 45% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.2% against 0.6%), chronic kidney disease (1.4% against 4.6%) and dementia (0.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 15.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.0 years for women and 79.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.4% | 14.3% |
| High blood pressure | All ages | 7.9% | 15.2% |
| Asthma | 6+ yrs | 4.6% | 6.6% |
| Diabetes | 17+ yrs | 4.1% | 7.9% |
| Cancer | All ages | 2.2% | 3.8% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Chronic kidney disease | 18+ yrs | 1.4% | 4.6% |
| Coronary heart disease | All ages | 1.3% | 3.0% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| COPD | All ages | 1.0% | 1.9% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Heart failure | All ages | 0.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 48.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.2% | 74.9% |
St. Bartholomew's Medical Centre, Manzil Way, Cowley Road, Oxford, OX4 1XB. Phone: 01865 242334. Website: www.sbmc.org.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bartlemas Surgery | 0.1 km | 79% |
| Cowley Road Medical Practice | 0.1 km | 73% |
| St Clement's Surgery | 0.6 km | 70% |
| Donnington Medical Partnership | 1.4 km | 78% |
| Luther Street | 1.8 km | 73% |
How do patients rate St. Bartholomew's Medical Centre?
In the 2026 GP Patient Survey, 71% of patients described their overall experience of St. Bartholomew's Medical Centre as good, against 77% across England. 66% found it easy to get through by phone.
How many patients are registered at St. Bartholomew's Medical Centre?
27,748 patients were registered in September 2026, down 3.1% on a year earlier.
What is St. Bartholomew's Medical Centre's CQC rating?
Good overall, published in April 2017.
How many GPs does St. Bartholomew's Medical Centre have?
12.2 full-time-equivalent qualified GPs (23 qualified GPs by headcount), which is 2,266 patients per GP against 2,171 across England.
Are appointments at St. Bartholomew's Medical Centre face to face?
57% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is St. Bartholomew's Medical Centre's phone number?
01865 242334.