Luther Street, Oxford: patient reviews and CQC rating
Luther Street is a GP practice in Oxford with 463 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). The Care Quality Commission rates it Outstanding overall, in a report published in June 2016. It has 2.6 full-time-equivalent qualified GPs, or 179 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Luther Street
Its best result against England is the share who found it easy to get through to the practice by phone: 85%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: -9700%, against 58% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
85% found it easy to get through by phone (England: 57%). The overall experience result is 22 points lower than in 2025 (95%). 19 patients answered the survey (response rate 4%).
| Survey question | Luther Street | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 73% | 76% | 77% |
| Easy to contact by phone | 85% | 56% | 57% |
| Easy to contact via the website | -9700% | 57% | 58% |
| Easy to contact via the NHS App | -9700% | 53% | 54% |
| Reception team helpful | 85% | 84% | 85% |
| Last contact good | 66% | 72% | 73% |
| Wait for appointment about right | 88% | 69% | 69% |
| Listened to well | 96% | 88% | 87% |
| Treated with care and concern | 96% | 87% | 86% |
| Confidence and trust in the clinician | 100% | 93% | 93% |
| Needs met | 96% | 90% | 90% |
CQC's overall rating for Luther Street is Outstanding, published in June 2016. 3 key questions are rated differently: Safe Good, Well-led Good and Effective Good. Its previous overall rating was Good (December 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Good |
463 patients were registered at Luther Street in September 2026, down 13.1% on a year earlier (England: down 1.1%).
5% of its patients are aged 65 or over, against 19% across England. With 2.6 full-time-equivalent qualified GPs, there are 179 patients per GP, fewer than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 4.4 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.3 | 2.3 |
| August 2024 | 2.3 | 2.3 |
| August 2025 | 2.9 | 2.9 |
| August 2026 | 2.6 | 2.6 |
From June 2026 to August 2026 the practice recorded 1,016 appointments a month, or 2,194 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 50% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 27% of booked patients did not attend.
| Measure | Luther Street | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 2,194 | 451 | 510 |
| Face to face | 69% | 60% | 63% |
| Same day as booked | 50% | 45% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 27% | 5% | 4% |
Luther Street, PO Box 7, St Aldates, Oxford, OX1 1TD. Phone: 01865 726008.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Northgate Health Centre | 0.6 km | 89% |
| KES@Northgate | 0.6 km | 83% |
| Beaumont Elms Practice | 0.8 km | 79% |
| St Clement's Surgery | 1.1 km | 70% |
| Observatory Medical Practice | 1.5 km | 84% |
- Banbury Road Medical Centre (89% overall experience good)
- Beaumont Elms Practice (79% overall experience good)
- Summertown Health Centre (85% overall experience good)
How do patients rate Luther Street?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Luther Street as good, against 77% across England. 85% found it easy to get through by phone.
How many patients are registered at Luther Street?
463 patients were registered in September 2026, down 13.1% on a year earlier.
What is Luther Street's CQC rating?
Outstanding overall, published in June 2016.
How many GPs does Luther Street have?
2.6 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 179 patients per GP against 2,171 across England.
Are appointments at Luther Street face to face?
69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Luther Street's phone number?
01865 726008.