Observatory Medical Practice, Oxford: patient reviews and CQC rating
Observatory Medical Practice is a GP practice in Oxford with 11,734 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 6.4 full-time-equivalent qualified GPs, or 1,828 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Observatory Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 85%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 96%, against 90% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 8th of the 19 practices in Oxford with 50 or more responses. 85% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (77%). 111 patients answered the survey (response rate 27%).
| Survey question | Observatory Medical Practice | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 84% | 76% | 77% |
| Easy to contact by phone | 85% | 56% | 57% |
| Easy to contact via the website | 66% | 57% | 58% |
| Easy to contact via the NHS App | 76% | 53% | 54% |
| Reception team helpful | 98% | 84% | 85% |
| Last contact good | 94% | 72% | 73% |
| Wait for appointment about right | 80% | 69% | 69% |
| Listened to well | 95% | 88% | 87% |
| Treated with care and concern | 99% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 96% | 90% | 90% |
In the Friends and Family Test for July 2026, 95% of 65 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Observatory Medical Practice is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,734 patients were registered at Observatory Medical Practice in September 2026, down 5.7% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 6.4 full-time-equivalent qualified GPs, there are 1,828 patients per GP, fewer than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 2.1 nurses and 3.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.3 | 6.8 |
| August 2024 | 5.3 | 7.4 |
| August 2025 | 5.9 | 8.1 |
| August 2026 | 6.4 | 9.6 |
From June 2026 to August 2026 the practice recorded 4,313 appointments a month, or 368 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 28% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
59% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Observatory Medical Practice | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 368 | 451 | 510 |
| Face to face | 65% | 60% | 63% |
| Same day as booked | 28% | 45% | 45% |
| More than 28 days after booking | 3% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), a learning disability (0.2% against 0.6%) and COPD (0.6% against 1.9%). The practice's patients live in areas with an average deprivation score of 7.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 86.0 years for women and 81.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 9.4% | 14.3% |
| High blood pressure | All ages | 9.1% | 15.2% |
| Asthma | 6+ yrs | 4.7% | 6.6% |
| Cancer | All ages | 3.3% | 3.8% |
| Diabetes | 17+ yrs | 3.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 1.8% | 4.6% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Coronary heart disease | All ages | 1.1% | 3.0% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| COPD | All ages | 0.6% | 1.9% |
| Heart failure | All ages | 0.4% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 52.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.4% | 74.9% |
Observatory Medical Practice, Walton Street, Oxford, OX2 6NW. Phone: 01865 429993. Website: www.gpjerichotwo.co.uk/.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Leaver & Partners | 0.0 km | 87% |
| Beaumont Elms Practice | 0.7 km | 79% |
| Northgate Health Centre | 1.0 km | 89% |
| KES@Northgate | 1.0 km | 83% |
| Luther Street | 1.5 km | 73% |
- Dr Leaver & Partners (87% overall experience good)
- KES@Northgate (83% overall experience good)
- Northgate Health Centre (89% overall experience good)
How do patients rate Observatory Medical Practice?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Observatory Medical Practice as good, against 77% across England. 85% found it easy to get through by phone.
How many patients are registered at Observatory Medical Practice?
11,734 patients were registered in September 2026, down 5.7% on a year earlier.
What is Observatory Medical Practice's CQC rating?
Good overall, published in September 2016.
How many GPs does Observatory Medical Practice have?
6.4 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,828 patients per GP against 2,171 across England.
Are appointments at Observatory Medical Practice face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Observatory Medical Practice's phone number?
01865 429993.