Healthier Oxford City Network PCN: primary care network practices and patient survey
Healthier Oxford City Network PCN is a primary care network of 4 GP practices with 49,299 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,675 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Healthier Oxford City Network PCN with survey results, the share of patients describing their overall experience as good ranges from 73% at Luther Street to 89% at Banbury Road Medical Centre, with a median of 82% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Banbury Road Medical Centre has the highest share finding it easy to get through by phone (90%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Banbury Road Medical Centre | 8,872 | 89% | 90% | Good | 1,963 |
| Summertown Health Centre | 18,332 | 85% | 74% | Good | 2,354 |
| Beaumont Elms Practice | 21,632 | 79% | 78% | Good | 1,487 |
| Luther Street | 463 | 73% | 85% | Outstanding | 179 |
Results for the network as a whole, from 361 responses, against Thames Valley and England.
| Survey question | Healthier Oxford City Network PCN | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 83% | 76% | 77% |
| Easy to contact by phone | 79% | 56% | 57% |
| Easy to contact via the website | 63% | 57% | 58% |
| Easy to contact via the NHS App | 60% | 53% | 54% |
| Reception team helpful | 93% | 84% | 85% |
| Last contact good | 86% | 72% | 73% |
| Wait for appointment about right | 63% | 69% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 93% | 90% | 90% |
There are 1,675 registered patients per full-time-equivalent qualified GP in Healthier Oxford City Network PCN, fewer than England's 2,171 and Thames Valley's 2,121. Practices recorded 445 appointments a month per 1,000 patients (England: 510), 63% of them face to face. 44% of appointments took place on the day they were booked (England: 45%).
14% of registered patients are aged 65 or over (England: 19%). Lists shrank by 4.4% over the year (England: shrank 1.1%).
| Measure | Healthier Oxford City Network PCN | Thames Valley | England |
|---|---|---|---|
| Patients per qualified GP | 1,675 | 2,121 | 2,171 |
| Appointments per 1,000 patients a month | 445 | 451 | 510 |
| Face-to-face appointments | 63% | 60% | 63% |
| Same day as booked | 44% | 45% | 45% |
| Did not attend | 4% | 5% | 4% |
| Patients aged 65 or over | 14% | 18% | 19% |
Relative to England, the register furthest above England's rate at practices in Healthier Oxford City Network PCN is osteoporosis (3.3% against 1.2%), and the furthest below is palliative care (0.1% against 0.6%).
| Condition register | Age group | Healthier Oxford City Network PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 11.5% | 14.3% | 5,287 |
| High blood pressure | All ages | 8.2% | 15.2% | 4,340 |
| Asthma | 6+ yrs | 4.1% | 6.6% | 2,083 |
| Osteoporosis | 50+ yrs | 3.3% | 1.2% | 440 |
| Cancer | All ages | 3.2% | 3.8% | 1,676 |
| Diabetes | 17+ yrs | 3.0% | 7.9% | 1,391 |
| Chronic kidney disease | 18+ yrs | 2.0% | 4.6% | 930 |
| Atrial fibrillation | All ages | 1.6% | 2.2% | 822 |
| Coronary heart disease | All ages | 1.5% | 3.0% | 769 |
| Stroke and TIA | All ages | 1.3% | 1.9% | 669 |
| Serious mental illness | All ages | 0.9% | 1.0% | 469 |
| COPD | All ages | 0.8% | 1.9% | 412 |
| Heart failure | All ages | 0.6% | 1.1% | 329 |
| Epilepsy | 18+ yrs | 0.4% | 0.8% | 198 |
| Dementia | All ages | 0.4% | 0.8% | 226 |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% | 175 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 152 |
| Learning disability | All ages | 0.2% | 0.6% | 104 |
| Palliative care | All ages | 0.1% | 0.6% | 60 |
- City - East Oxford PCN (3 practices)
- City - Ox3+ PCN (2 practices)
- Oxford Central PCN (4 practices)
- South East Oxford Health Alliance (Seoxha) PCN (3 practices)
Which practices are in Healthier Oxford City Network PCN?
Banbury Road Medical Centre, Beaumont Elms Practice, Luther Street and Summertown Health Centre.
How do patients rate Healthier Oxford City Network PCN?
83% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Healthier Oxford City Network PCN cover?
49,299 registered patients across 4 practices in September 2026.
How many patients per GP does Healthier Oxford City Network PCN have?
1,675 per full-time-equivalent qualified GP, against 2,171 across England.