Banbury Road Medical Centre, Oxford: patient reviews and CQC rating
Banbury Road Medical Centre is a GP practice in Oxford with 8,872 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in September 2020. It has 4.5 full-time-equivalent qualified GPs, or 1,963 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Banbury Road Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 90%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 97%, against 93% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 3rd of the 19 practices in Oxford with 50 or more responses. 90% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (84%). 107 patients answered the survey (response rate 18%).
| Survey question | Banbury Road Medical Centre | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 89% | 76% | 77% |
| Easy to contact by phone | 90% | 56% | 57% |
| Easy to contact via the website | 62% | 57% | 58% |
| Easy to contact via the NHS App | 73% | 53% | 54% |
| Reception team helpful | 95% | 84% | 85% |
| Last contact good | 90% | 72% | 73% |
| Wait for appointment about right | 86% | 69% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 98% | 90% | 90% |
In the Friends and Family Test for July 2026, 97% of 270 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Banbury Road Medical Centre is Good, published in September 2020. All 5 key questions are rated Good. It held the same rating in the report before (January 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,872 patients were registered at Banbury Road Medical Centre in September 2026, down 8.4% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 4.5 full-time-equivalent qualified GPs, there are 1,963 patients per GP, close to the England figure of 2,171 and Thames Valley's 2,121. The practice also has 1.0 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 3.9 |
| August 2024 | 3.9 | 3.9 |
| August 2025 | 2.6 | 2.6 |
| August 2026 | 4.5 | 4.5 |
From June 2026 to August 2026 the practice recorded 2,627 appointments a month, or 296 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 36% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
63% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Banbury Road Medical Centre | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 296 | 451 | 510 |
| Face to face | 71% | 60% | 63% |
| Same day as booked | 36% | 45% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.0% against 0.6%), a learning disability (0.1% against 0.6%) and COPD (0.3% against 1.9%). The practice's patients live in areas with an average deprivation score of 6.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 87.3 years for women and 82.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 7.5% | 14.3% |
| High blood pressure | All ages | 6.3% | 15.2% |
| Asthma | 6+ yrs | 3.0% | 6.6% |
| Cancer | All ages | 2.4% | 3.8% |
| Diabetes | 17+ yrs | 2.0% | 7.9% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Chronic kidney disease | 18+ yrs | 1.1% | 4.6% |
| Coronary heart disease | All ages | 1.1% | 3.0% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Heart failure | All ages | 0.4% | 1.1% |
| COPD | All ages | 0.3% | 1.9% |
| Dementia | All ages | 0.3% | 0.8% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Learning disability | All ages | 0.1% | 0.6% |
| Palliative care | All ages | 0.0% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 43.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.6% | 74.9% |
Banbury Road Medical Centre, 172 Banbury Road, Oxford, OX2 7BT. Phone: 01865 515731. Website: www.banburyroadmc.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Summertown Health Centre | 0.0 km | 85% |
| Observatory Medical Practice | 1.6 km | 84% |
| Dr Leaver & Partners | 1.6 km | 87% |
| Beaumont Elms Practice | 2.2 km | 79% |
| Northgate Health Centre | 2.5 km | 89% |
- Beaumont Elms Practice (79% overall experience good)
- Luther Street (73% overall experience good)
- Summertown Health Centre (85% overall experience good)
How do patients rate Banbury Road Medical Centre?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Banbury Road Medical Centre as good, above the England figure of 77%. 90% found it easy to get through by phone.
How many patients are registered at Banbury Road Medical Centre?
8,872 patients were registered in September 2026, down 8.4% on a year earlier.
What is Banbury Road Medical Centre's CQC rating?
Good overall, published in September 2020.
How many GPs does Banbury Road Medical Centre have?
4.5 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,963 patients per GP against 2,171 across England.
Are appointments at Banbury Road Medical Centre face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Banbury Road Medical Centre's phone number?
01865 515731.