Dr Arthur & Partners, Wantage: patient reviews and CQC rating
Dr Arthur & Partners is a GP practice in Wantage with 20,968 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 9.3 full-time-equivalent qualified GPs, or 2,263 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Arthur & Partners
Its best result against England is the share who found it easy to contact the practice through its website: 72%, above the England figure of 58%. Its weakest is the share who said the wait for their last appointment was about right: 52%, below the England figure of 69%. Of the 11 results in the table, 2 are above England and 2 below by more than the survey's margin of error, and 7 within it.
43% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (77%). 97 patients answered the survey (response rate 28%).
| Survey question | Dr Arthur & Partners | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 86% | 76% | 77% |
| Easy to contact by phone | 43% | 56% | 57% |
| Easy to contact via the website | 72% | 57% | 58% |
| Easy to contact via the NHS App | 67% | 53% | 54% |
| Reception team helpful | 82% | 84% | 85% |
| Last contact good | 66% | 72% | 73% |
| Wait for appointment about right | 52% | 69% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 90% | 93% | 93% |
| Needs met | 89% | 90% | 90% |
CQC's overall rating for Dr Arthur & Partners is Good, published in March 2017. One key question is rated differently: Safe Outstanding.
| Key question | Rating |
|---|---|
| Safe | Outstanding |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
20,968 patients were registered at Dr Arthur & Partners in September 2026, up 3.3% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 9.3 full-time-equivalent qualified GPs, there are 2,263 patients per GP, close to the England figure of 2,171 and Thames Valley's 2,121. The practice also has 6.9 nurses and 7.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.4 | 10.7 |
| August 2024 | 6.4 | 8.6 |
| August 2025 | 9.3 | 11.4 |
| August 2026 | 9.3 | 11.4 |
From June 2026 to August 2026 the practice recorded 10,359 appointments a month, or 494 per 1,000 registered patients (England: 510). 58% were face to face (England: 63%). 43% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Dr Arthur & Partners | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 494 | 451 | 510 |
| Face to face | 58% | 60% | 63% |
| Same day as booked | 43% | 45% | 45% |
| More than 28 days after booking | 8% | 4% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for stroke or TIA (2.3% against 1.9%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), chronic kidney disease (2.2% against 4.6%) and COPD (1.1% against 1.9%). The practice's patients live in areas with an average deprivation score of 10.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.3 years for women and 81.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.4% | 14.3% |
| High blood pressure | All ages | 13.3% | 15.2% |
| Diabetes | 17+ yrs | 6.5% | 7.9% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Chronic kidney disease | 18+ yrs | 2.2% | 4.6% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| COPD | All ages | 1.1% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Dementia | All ages | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.2% | 74.9% |
Dr Arthur & Partners, The Health Centre, Mably Way, Wantage, OX12 9BN. Phone: 01235 770245. Website: www.wantagechurchstreet.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Newbury Street Practice | 0.0 km | 73% |
| Woodlands Medical Centre | 11.5 km | 63% |
| Marcham Road Health Centre | 11.6 km | 75% |
| White Horse Medical Practice | 12.2 km | 80% |
| Didcot Health Centre Practice | 12.3 km | 71% |
- Newbury Street Practice (73% overall experience good)
How do patients rate Dr Arthur & Partners?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Dr Arthur & Partners as good, above the England figure of 77%. 43% found it easy to get through by phone.
How many patients are registered at Dr Arthur & Partners?
20,968 patients were registered in September 2026, up 3.3% on a year earlier.
What is Dr Arthur & Partners's CQC rating?
Good overall, published in March 2017.
How many GPs does Dr Arthur & Partners have?
9.3 full-time-equivalent qualified GPs (14 qualified GPs by headcount), which is 2,263 patients per GP against 2,171 across England.
Are appointments at Dr Arthur & Partners face to face?
58% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Arthur & Partners's phone number?
01235 770245.