Woodlands Medical Centre, Didcot: patient reviews and CQC rating
Woodlands Medical Centre is a GP practice in Didcot with 18,992 registered patients (September 2026). In the 2026 GP Patient Survey, 63% of its patients described their overall experience as good, below the England figure of 77% (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in June 2016. It has 10.6 full-time-equivalent qualified GPs, or 1,788 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Woodlands Medical Centre
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 96%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 29%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 3rd of the 3 practices in Didcot with 50 or more responses. 29% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (62%). 92 patients answered the survey (response rate 26%).
| Survey question | Woodlands Medical Centre | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 63% | 76% | 77% |
| Easy to contact by phone | 29% | 56% | 57% |
| Easy to contact via the website | 45% | 57% | 58% |
| Easy to contact via the NHS App | 39% | 53% | 54% |
| Reception team helpful | 69% | 84% | 85% |
| Last contact good | 61% | 72% | 73% |
| Wait for appointment about right | 60% | 69% | 69% |
| Listened to well | 87% | 88% | 87% |
| Treated with care and concern | 83% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 89% | 90% | 90% |
In the Friends and Family Test for July 2026, 94% of 412 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Woodlands Medical Centre is Good, published in June 2016. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (November 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
18,992 patients were registered at Woodlands Medical Centre in September 2026, up 0.9% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 10.6 full-time-equivalent qualified GPs, there are 1,788 patients per GP, fewer than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 3.0 nurses and 4.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.1 | 12.0 |
| August 2024 | 9.1 | 12.0 |
| August 2025 | 8.9 | 13.1 |
| August 2026 | 10.6 | 13.8 |
From June 2026 to August 2026 the practice recorded 10,729 appointments a month, or 565 per 1,000 registered patients (England: 510). 48% were face to face (England: 63%). 36% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
68% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Woodlands Medical Centre | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 565 | 451 | 510 |
| Face to face | 48% | 60% | 63% |
| Same day as booked | 36% | 45% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.2% against 0.6%), serious mental illness (0.6% against 1.0%) and dementia (0.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 9.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.3 years for women and 81.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.1% | 14.3% |
| High blood pressure | All ages | 12.6% | 15.2% |
| Diabetes | 17+ yrs | 6.2% | 7.9% |
| Asthma | 6+ yrs | 5.9% | 6.6% |
| Cancer | All ages | 4.0% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| COPD | All ages | 1.3% | 1.9% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Heart failure | All ages | 0.9% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Dementia | All ages | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.9% | 74.9% |
Woodlands Medical Centre, Woodlands Road, Didcot, OX11 0BB. Phone: 01235 517760. Website: www.woodlandsmedicalcentre.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Didcot Health Centre Practice | 0.8 km | 71% |
| Oak Tree Health Centre | 1.8 km | 66% |
| Clifton Hampden Surgery | 6.9 km | 79% |
| The Abingdon Surgery | 7.8 km | 90% |
| Malthouse Surgery | 7.8 km | 84% |
- Didcot Health Centre Practice (71% overall experience good)
- Oak Tree Health Centre (66% overall experience good)
How do patients rate Woodlands Medical Centre?
In the 2026 GP Patient Survey, 63% of patients described their overall experience of Woodlands Medical Centre as good, below the England figure of 77%. 29% found it easy to get through by phone.
How many patients are registered at Woodlands Medical Centre?
18,992 patients were registered in September 2026, up 0.9% on a year earlier.
What is Woodlands Medical Centre's CQC rating?
Good overall, published in June 2016.
How many GPs does Woodlands Medical Centre have?
10.6 full-time-equivalent qualified GPs (18 qualified GPs by headcount), which is 1,788 patients per GP against 2,171 across England.
Are appointments at Woodlands Medical Centre face to face?
48% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Woodlands Medical Centre's phone number?
01235 517760.