Oak Tree Health Centre, Didcot: patient reviews and CQC rating
Oak Tree Health Centre is a GP practice in Didcot with 11,266 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in July 2018. It has 3.5 full-time-equivalent qualified GPs, or 3,250 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Oak Tree Health Centre
Its best result against England is the share who said they were treated with care and concern: 92%, against 86% across England. Its weakest is the share who found it easy to get through to the practice by phone: 35%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 2nd of the 3 practices in Didcot with 50 or more responses. 35% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (66%). 120 patients answered the survey (response rate 33%).
| Survey question | Oak Tree Health Centre | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 66% | 76% | 77% |
| Easy to contact by phone | 35% | 56% | 57% |
| Easy to contact via the website | 42% | 57% | 58% |
| Easy to contact via the NHS App | 47% | 53% | 54% |
| Reception team helpful | 69% | 84% | 85% |
| Last contact good | 61% | 72% | 73% |
| Wait for appointment about right | 63% | 69% | 69% |
| Listened to well | 87% | 88% | 87% |
| Treated with care and concern | 92% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 92% | 90% | 90% |
In the Friends and Family Test for July 2026, 79% of 214 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Oak Tree Health Centre is Good, published in July 2018. All 5 key questions are rated Good. It held the same rating in the report before (June 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,266 patients were registered at Oak Tree Health Centre in September 2026, up 3.4% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 3.5 full-time-equivalent qualified GPs, there are 3,250 patients per GP, more than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 2.6 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.0 | 3.0 |
| August 2024 | 3.0 | 3.0 |
| August 2025 | 3.8 | 3.8 |
| August 2026 | 3.5 | 3.5 |
From June 2026 to August 2026 the practice recorded 4,378 appointments a month, or 389 per 1,000 registered patients (England: 510). 46% were face to face (England: 63%). 33% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Oak Tree Health Centre | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 389 | 451 | 510 |
| Face to face | 46% | 60% | 63% |
| Same day as booked | 33% | 45% | 45% |
| More than 28 days after booking | 7% | 4% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (20.7% against 14.3%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), heart failure (0.4% against 1.1%) and dementia (0.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 7.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.6 years for women and 82.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.7% | 14.3% |
| High blood pressure | All ages | 11.4% | 15.2% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Diabetes | 17+ yrs | 5.7% | 7.9% |
| Cancer | All ages | 3.0% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% |
| Coronary heart disease | All ages | 1.4% | 3.0% |
| COPD | All ages | 1.1% | 1.9% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Heart failure | All ages | 0.4% | 1.1% |
| Learning disability | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.6% | 74.9% |
Oak Tree Health Centre, Tyne Avenue, Didcot, OX11 7GD. Phone: 01235 810099.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Didcot Health Centre Practice | 1.0 km | 71% |
| Woodlands Medical Centre | 1.8 km | 63% |
| Clifton Hampden Surgery | 5.3 km | 79% |
| The Abingdon Surgery | 6.9 km | 90% |
| Malthouse Surgery | 7.0 km | 84% |
- Didcot Health Centre Practice (71% overall experience good)
- Woodlands Medical Centre (63% overall experience good)
How do patients rate Oak Tree Health Centre?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of Oak Tree Health Centre as good, below the England figure of 77%. 35% found it easy to get through by phone.
How many patients are registered at Oak Tree Health Centre?
11,266 patients were registered in September 2026, up 3.4% on a year earlier.
What is Oak Tree Health Centre's CQC rating?
Good overall, published in July 2018.
How many GPs does Oak Tree Health Centre have?
3.5 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 3,250 patients per GP against 2,171 across England.
Are appointments at Oak Tree Health Centre face to face?
46% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Oak Tree Health Centre's phone number?
01235 810099.