Clifton Hampden Surgery, Abingdon: patient reviews and CQC rating
Clifton Hampden Surgery is a GP practice in Abingdon with 3,372 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Thames Valley: 76%). The Care Quality Commission rates it Good overall, in a report published in June 2018. It has 1.8 full-time-equivalent qualified GPs, or 1,916 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Clifton Hampden Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 72%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 51%, against 58% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 3rd of the 5 practices in Abingdon with 50 or more responses. 72% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (80%). 119 patients answered the survey (response rate 38%).
| Survey question | Clifton Hampden Surgery | Thames Valley | England |
|---|---|---|---|
| Overall experience good | 79% | 76% | 77% |
| Easy to contact by phone | 72% | 56% | 57% |
| Easy to contact via the website | 51% | 57% | 58% |
| Easy to contact via the NHS App | 70% | 53% | 54% |
| Reception team helpful | 85% | 84% | 85% |
| Last contact good | 80% | 72% | 73% |
| Wait for appointment about right | 81% | 69% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 90% | 90% | 90% |
In the Friends and Family Test for July 2026, 98% of 81 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Clifton Hampden Surgery is Good, published in June 2018. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,372 patients were registered at Clifton Hampden Surgery in September 2026, down 1.1% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 1.8 full-time-equivalent qualified GPs, there are 1,916 patients per GP, fewer than the England figure of 2,171 and Thames Valley's 2,121. The practice also has 0.8 nurses and 0.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.8 | 1.8 |
| August 2024 | 1.5 | 1.5 |
| August 2025 | 2.2 | 2.2 |
| August 2026 | 1.8 | 1.8 |
From June 2026 to August 2026 the practice recorded 1,739 appointments a month, or 516 per 1,000 registered patients (England: 510). 43% were face to face (England: 63%). 61% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Clifton Hampden Surgery | Thames Valley | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 516 | 451 | 510 |
| Face to face | 43% | 60% | 63% |
| Same day as booked | 61% | 45% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (4.9% against 3.8%). It has a lower share for a learning disability (0.1% against 0.6%), osteoporosis (0.2% against 1.2%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 9.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.7 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.1% | 15.2% |
| Depression | 18+ yrs | 11.5% | 14.3% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Diabetes | 17+ yrs | 5.1% | 7.9% |
| Cancer | All ages | 4.9% | 3.8% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Chronic kidney disease | 18+ yrs | 1.7% | 4.6% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| COPD | All ages | 0.8% | 1.9% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Learning disability | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.5% | 74.9% |
Clifton Hampden Surgery, Watery Lane, Clifton Hampden, Abingdon, OX14 3EJ. Phone: 01865 407888.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Berinsfield Health Centre | 2.5 km | 98% |
| The Abingdon Surgery | 5.1 km | 90% |
| Malthouse Surgery | 5.2 km | 84% |
| Oak Tree Health Centre | 5.3 km | 66% |
| Long Furlong Medical Partnership | 5.5 km | 71% |
- Berinsfield Health Centre (98% overall experience good)
- Long Furlong Medical Partnership (71% overall experience good)
- Marcham Road Health Centre (75% overall experience good)
How do patients rate Clifton Hampden Surgery?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Clifton Hampden Surgery as good, against 77% across England. 72% found it easy to get through by phone.
How many patients are registered at Clifton Hampden Surgery?
3,372 patients were registered in September 2026, down 1.1% on a year earlier.
What is Clifton Hampden Surgery's CQC rating?
Good overall, published in June 2018.
How many GPs does Clifton Hampden Surgery have?
1.8 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,916 patients per GP against 2,171 across England.
Are appointments at Clifton Hampden Surgery face to face?
43% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Clifton Hampden Surgery's phone number?
01865 407888.