Market Lavington Surgery, Devizes: patient reviews and CQC rating
Market Lavington Surgery is a GP practice in Devizes with 5,427 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Bath and North East Somerset, Swindon and Wiltshire: 81%). The Care Quality Commission rates it Good overall, in a report published in May 2018. It has 3.0 full-time-equivalent qualified GPs, or 1,817 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Market Lavington Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 75%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 50%, against 58% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 4th of the 5 practices in Devizes with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (82%). 125 patients answered the survey (response rate 45%).
| Survey question | Market Lavington Surgery | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 82% | 81% | 77% |
| Easy to contact by phone | 75% | 62% | 57% |
| Easy to contact via the website | 50% | 59% | 58% |
| Easy to contact via the NHS App | 55% | 56% | 54% |
| Reception team helpful | 88% | 88% | 85% |
| Last contact good | 85% | 76% | 73% |
| Wait for appointment about right | 64% | 71% | 69% |
| Listened to well | 91% | 90% | 87% |
| Treated with care and concern | 89% | 89% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 93% | 92% | 90% |
CQC's overall rating for Market Lavington Surgery is Good, published in May 2018. All 5 key questions are rated Good. It held the same rating in the report before (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,427 patients were registered at Market Lavington Surgery in September 2026, down 0.7% on a year earlier (England: down 1.1%).
30% of its patients are aged 65 or over, against 19% across England. With 3.0 full-time-equivalent qualified GPs, there are 1,817 patients per GP, fewer than the England figure of 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. The practice also has 1.5 nurses and 3.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.0 | 3.0 |
| August 2024 | 3.5 | 5.7 |
| August 2025 | 3.5 | 3.5 |
| August 2026 | 3.0 | 4.1 |
From June 2026 to August 2026 the practice recorded 3,013 appointments a month, or 555 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 27% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
31% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Market Lavington Surgery | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 555 | 556 | 510 |
| Face to face | 69% | 64% | 63% |
| Same day as booked | 27% | 40% | 45% |
| More than 28 days after booking | 7% | 7% | 5% |
| Did not attend | 4% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.4% against 2.2%) and cancer (4.9% against 3.8%). It has a lower share for osteoporosis (0.3% against 1.2%), chronic kidney disease (2.4% against 4.6%) and depression (9.0% against 14.3%). The practice's patients live in areas with an average deprivation score of 14.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.9 years for women and 80.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.1% | 15.2% |
| Depression | 18+ yrs | 9.0% | 14.3% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Cancer | All ages | 4.9% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Dementia | All ages | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.8% | 74.9% |
Market Lavington Surgery, The High Street, Market Lavington, Devizes, SN10 4AQ. Phone: 01380 812500. Website: www.devizespcn.nhs.uk/market-lavington-surgery.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Helen Osborn | 1.7 km | 89% |
| The Southbroom Surgery | 7.1 km | 85% |
| St James Surgery | 7.2 km | 80% |
| Lansdowne Surgery | 7.7 km | 82% |
| Avon Valley Practice | 11.4 km | 72% |
- Lansdowne Surgery (82% overall experience good)
- St James Surgery (80% overall experience good)
- The Southbroom Surgery (85% overall experience good)
How do patients rate Market Lavington Surgery?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Market Lavington Surgery as good, against 77% across England. 75% found it easy to get through by phone.
How many patients are registered at Market Lavington Surgery?
5,427 patients were registered in September 2026, down 0.7% on a year earlier.
What is Market Lavington Surgery's CQC rating?
Good overall, published in May 2018.
How many GPs does Market Lavington Surgery have?
3.0 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,817 patients per GP against 2,171 across England.
Are appointments at Market Lavington Surgery face to face?
69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Market Lavington Surgery's phone number?
01380 812500.