Cricklade Surgery, Swindon: patient reviews and CQC rating
Cricklade Surgery is a GP practice in Swindon with 3,454 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Bath and North East Somerset, Swindon and Wiltshire: 81%). The Care Quality Commission rates it Good overall, in a report published in July 2022. It has 0.5 full-time-equivalent qualified GPs, or 6,476 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cricklade Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 84%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 93%, against 93% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 3rd of the 22 practices in Swindon with 50 or more responses. 84% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (88%). 109 patients answered the survey (response rate 37%).
| Survey question | Cricklade Surgery | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 89% | 81% | 77% |
| Easy to contact by phone | 84% | 62% | 57% |
| Easy to contact via the website | 60% | 59% | 58% |
| Easy to contact via the NHS App | 78% | 56% | 54% |
| Reception team helpful | 95% | 88% | 85% |
| Last contact good | 91% | 76% | 73% |
| Wait for appointment about right | 74% | 71% | 69% |
| Listened to well | 88% | 90% | 87% |
| Treated with care and concern | 88% | 89% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 91% | 92% | 90% |
In the Friends and Family Test for July 2026, 93% of 213 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Cricklade Surgery is Good, published in July 2022. One key question is rated differently: Well-led Requires Improvement. Its previous overall rating was Requires Improvement (May 2021).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,454 patients were registered at Cricklade Surgery in September 2026, down 1.1% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 0.5 full-time-equivalent qualified GPs, there are 6,476 patients per GP, more than the England figure of 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. The practice also has 1.3 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.0 | 1.0 |
| August 2025 | 0.5 | 0.5 |
| August 2026 | 0.5 | 0.5 |
From June 2026 to August 2026 the practice recorded 1,410 appointments a month, or 408 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 28% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
37% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Cricklade Surgery | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 408 | 556 | 510 |
| Face to face | 80% | 64% | 63% |
| Same day as booked | 28% | 40% | 45% |
| More than 28 days after booking | 3% | 7% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.6% against 1.2%), peripheral arterial disease (1.0% against 0.6%) and high blood pressure (19.4% against 15.2%). The practice's patients live in areas with an average deprivation score of 12.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 86.7 years for women and 83.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.4% | 15.2% |
| Depression | 18+ yrs | 12.1% | 14.3% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Osteoporosis | 50+ yrs | 2.6% | 1.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| COPD | All ages | 1.2% | 1.9% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 86.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 83.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 86.8% | 74.9% |
Cricklade Surgery, 113 High Street, Cricklade, Swindon, SN6 6AE. Phone: 01793 750645. Website: www.crickladesurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Purton Medical Practice | 6.3 km | 90% |
| North Swindon Practice | 6.3 km | 69% |
| Abbey Meads Medical Group | 6.4 km | 75% |
| Ridge Green Medical Practice | 8.2 km | 74% |
| Hawthorn Medical Centre | 8.9 km | 56% |
- Malmesbury Medical Partnership (91% overall experience good)
- New Court Surgery (81% overall experience good)
- Purton Medical Practice (90% overall experience good)
- Tinkers Lane Surgery (69% overall experience good)
- Tolsey Surgery (89% overall experience good)
How do patients rate Cricklade Surgery?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Cricklade Surgery as good, above the England figure of 77%. 84% found it easy to get through by phone.
How many patients are registered at Cricklade Surgery?
3,454 patients were registered in September 2026, down 1.1% on a year earlier.
What is Cricklade Surgery's CQC rating?
Good overall, published in July 2022.
How many GPs does Cricklade Surgery have?
0.5 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 6,476 patients per GP against 2,171 across England.
Are appointments at Cricklade Surgery face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cricklade Surgery's phone number?
01793 750645.