Ridge Green Medical Practice, Swindon: patient reviews and CQC rating
Ridge Green Medical Practice is a GP practice in Swindon with 12,338 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Bath and North East Somerset, Swindon and Wiltshire: 81%). The Care Quality Commission rates it Good overall, in a report published in December 2018. It has 3.7 full-time-equivalent qualified GPs, or 3,348 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ridge Green Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 74%, above the England figure of 54%. Its weakest is the share who described their overall experience of the practice as good: 74%, against 77% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 12th of the 22 practices in Swindon with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (76%). 101 patients answered the survey (response rate 29%).
| Survey question | Ridge Green Medical Practice | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 74% | 81% | 77% |
| Easy to contact by phone | 61% | 62% | 57% |
| Easy to contact via the website | 72% | 59% | 58% |
| Easy to contact via the NHS App | 74% | 56% | 54% |
| Reception team helpful | 83% | 88% | 85% |
| Last contact good | 75% | 76% | 73% |
| Wait for appointment about right | 76% | 71% | 69% |
| Listened to well | 87% | 90% | 87% |
| Treated with care and concern | 84% | 89% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 92% | 92% | 90% |
In the Friends and Family Test for July 2026, 85% of 240 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ridge Green Medical Practice is Good, published in December 2018. All 5 key questions are rated Good. It held the same rating in the report before (October 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,338 patients were registered at Ridge Green Medical Practice in September 2026, almost the same as a year earlier.
16% of its patients are aged 65 or over, against 19% across England. With 3.7 full-time-equivalent qualified GPs, there are 3,348 patients per GP, more than the England figure of 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. The practice also has 4.3 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.3 | 2.3 |
| August 2024 | 3.0 | 3.0 |
| August 2025 | 3.7 | 3.7 |
| August 2026 | 3.7 | 3.7 |
From June 2026 to August 2026 the practice recorded 6,618 appointments a month, or 536 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 47% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Ridge Green Medical Practice | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 536 | 556 | 510 |
| Face to face | 67% | 64% | 63% |
| Same day as booked | 47% | 40% | 45% |
| More than 28 days after booking | 5% | 7% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.2% against 1.2%), chronic kidney disease (1.4% against 4.6%) and dementia (0.2% against 0.8%). The practice's patients live in areas with an average deprivation score of 12.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.9 years for women and 79.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.5% | 15.2% |
| Depression | 18+ yrs | 13.6% | 14.3% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Cancer | All ages | 2.8% | 3.8% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Chronic kidney disease | 18+ yrs | 1.4% | 4.6% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| COPD | All ages | 1.3% | 1.9% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.5% | 74.9% |
Ridge Green Medical Practice, Ridge Green Medical Centre, Ramleaze Drive, Shaw, Swindon, SN5 5PX. Phone: 01793 874894.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Ashington House Surgery | 1.3 km | 69% |
| Phoenix Surgery | 1.9 km | 65% |
| Park Lane Practice | 3.0 km | 73% |
| Old Town Surgery | 3.4 km | 90% |
| North Swindon Practice | 3.4 km | 69% |
- Park Lane Practice (73% overall experience good)
- Phoenix Surgery (65% overall experience good)
How do patients rate Ridge Green Medical Practice?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Ridge Green Medical Practice as good, against 77% across England. 61% found it easy to get through by phone.
How many patients are registered at Ridge Green Medical Practice?
12,338 patients were registered in September 2026, up 0.4% on a year earlier.
What is Ridge Green Medical Practice's CQC rating?
Good overall, published in December 2018.
How many GPs does Ridge Green Medical Practice have?
3.7 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 3,348 patients per GP against 2,171 across England.
Are appointments at Ridge Green Medical Practice face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ridge Green Medical Practice's phone number?
01793 874894.